Floor & Decor · 5 hours ago
Senior Manager of Ecommerce Development & Operations
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expFloor & Decor is a leading company in the ecommerce sector, seeking a Senior Manager of Ecommerce Development & Operations. This role is responsible for overseeing the digital platform's stability and performance, managing site operations, and leading cross-functional teams to enhance customer experiences and drive ecommerce revenue growth.
Home DecorHome ImprovementRetail
Responsibilities
Lead planning and execution for ecommerce projects, managing site operations, Scrum processes, releases, and testing
Develop and manage delivery plans, set milestones, and ensure successful completion of product development, QA, and release management activities
Triage production defects, oversee root cause analyses, and communicate business and customer impacts
Partner with product management, IT, QA, development, operations, and third-party vendors to deliver high-quality digital experiences
Manage and develop a cross-functional team spanning development, QA, and operations. Foster a culture of accountability, innovation, and continuous improvement
Oversee relationships and contracts with ecommerce third parties and technology partners
Ensure site performance, stability, and user experience meet business and customer expectations
Manage change requests, provide regular project status updates, and ensure effective communication across stakeholders
Qualification
Required
5+ years in program or large-scale project management
5+ years managing technical operations within an ecommerce, IT, or technical organization
5+ years of software development or product delivery experience in an Agile environment
3+ years of people management experience
3+ years annual planning including estimating and prioritizing work
Proven ability to make data-driven decisions to resolve operational issues
Preferred
Experience managing multiple complex projects in a fast-paced environment
Proficiency with Jira Core, Jira Service Desk, and OpsGenie
Strong leadership, organization, and communication skills
Certified Scrum Master (CSM), Project Management Professional (PMP) or similar certification(s) a plus
Familiarity with ecommerce technologies such as Salesforce, Dynamic Yield, Amplience, Algolia, and Noibu
Familiarity with Content Delivery Networks (CDNs) such as Cloudflare
Demonstrated success managing vendors, contractors, and third-party partners
Benefits
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life Balance, Including
Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1
Company
Floor & Decor
Floor & Decor is a high-growth, differentiated, multi-channel specialty retailer of hard surface flooring and related accessories.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-04-26IPO
2010-11-29Acquired
Leadership Team
Bryan Langley
Executive Vice President and Chief Financial Officer
John Adamson
SVP and Chief Information Officer
Recent News
2025-12-26
2025-12-12
2025-11-21
Company data provided by crunchbase