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Harbinger · 1 day ago

Associate, Dealer Operations

Garden Grove, CA

Full-time

Onsite

Mid Level

$100K/yr - $120K/yr

3+ years exp

Harbinger is an American commercial electric vehicle company focused on innovation in the EV industry. The Associate, Dealer Operations will support the dealer network and sales organization by managing operational processes, improving workflows, and ensuring effective execution throughout the dealer lifecycle.

AutomotiveElectric VehicleManufacturing

Growth Opportunities

Responsibilities

Serve as a primary operational point of contact for dealers, supporting day-to-day needs and inquiries

Assist with dealer onboarding, training coordination, and documentation

Maintain dealer program guidelines, SOPs, and resource materials

Help track dealer performance metrics and operational health

Support vehicle order processing, configuration validation, and internal handoffs

Ensure accurate data entry and documentation in CRM and internal systems

Assist with contract routing, approvals, and compliance tracking

Coordinate with Finance and Logistics on order status, invoicing, and delivery milestones

Identify inefficiencies in dealer workflows and propose scalable solutions

Help document and standardize dealer-facing processes

Support rollout of new tools, systems, and dealer programs

Maintain clean dealer records, pipeline data, and operational dashboards

Generate recurring reports on dealer activity, order status, and performance

Support leadership with ad-hoc analysis and insights

Work closely with Sales, Dealer Development, Marketing, Product, and Customer Success

Support new market launches and dealer expansions

Help manage internal communications related to dealer programs and changes

Qualification

Sales operations experienceCRM systems (HubSpot)Process improvementAdvanced Excel skillsDealer network supportOrganizational skillsCommunication skillsAttention to detailFast-paced environment