MidPen Housing Corporation · 6 hours ago
Resident Services Manager of Supportive Housing (Donner Lofts)
San Jose, California
Full-time
Onsite
Mid, Senior Level
$71K/yr - $86K/yr
3+ years expMidPen is a leading non-profit developer and steward of affordable housing, committed to providing safe, high-quality housing and fostering diverse communities. The Resident Services Manager of Supportive Housing leads the supportive housing strategy, manages service partnerships, and supervises staff to ensure residents receive the necessary support to maintain housing stability.
Building MaterialCommunitiesLifestyleNon ProfitReal Estate
Responsibilities
Leads and implements MidPen Services’ supportive housing strategy across a multiple county portfolio
Oversees and evaluates third-party service partnerships delivering on-site health programs
Identifies and secures new partners aligned with MidPen’s criteria
Ensures compliance with reporting requirements and service agreements
Builds strong relationships with County Mental Health, Health Systems, and other agencies
Oversees monthly operational reviews of supportive housing programs
Analyzes partnership data and drives continuous improvement for service delivery
Supervises senior case managers supporting high-acuity residents
Guides staff training to reduce crises and maintain housing stability
Promotes best practices for resident support and housing retention
Promotes trauma-informed, culturally responsive, and housing-first service delivery
Partners with Property Management and internal teams to address resident crises and operational challenges
Supports crisis response planning and escalation protocols across properties
Qualification
Required
Extensive knowledge and experience working with high-need populations
Demonstrated excellent verbal and written communication skills
Effectively use Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite and other technology tools as a productivity tool for his/her portfolio
Demonstrated strong judgement, discretion, and problem-solving skills
Ability to satisfactorily pass a background check, and Tuberculosis screening
Ability to travel between properties
Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation
Bachelor's Degree with a minimum of three years' experience working in an educational, social services, or community based organizational setting and a minimum of two years' experience working effectively with people of diverse backgrounds and working with families and students in an educational or social work setting
Preferred
Master's Degree in relevant field
Experience in program development, management, and evaluation
Experience with managing people
Benefits
Health Insurance
Dental, Vision, Life & Disability Insurance
403(b) Retirement Investment
Employee Education Reimbursement Program
Paid Parental Leave
FSA for Childcare, Medical, and Commuter Benefits
EAP Program
Pet Insurance
Paid Time Off
Company Holidays
Wellness Days
Company
MidPen Housing Corporation
MidPen Housing is a leading nonprofit that creates and manages affordable homes across Northern California.
501-1000 employees
H1B Sponsorship
MidPen Housing Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$6.6MKey Investors
Community Development Financial Institutions Fund
2024-10-23Grant· $6.6M
Leadership Team
Matthew O. Matt Franklin
President and CEO
Recent News
2025-04-14
Silicon Valley Business Journal
2025-03-04
Business Journals
2023-05-19
Company data provided by crunchbase