Johnson & Johnson MedTech · 5 hours ago
Senior Site Lead - Allentown, PA
Johnson & Johnson MedTech is a leader in healthcare innovation, seeking a Senior Site Lead to oversee daily operations at their Allentown Sales Office. The role combines strategic leadership with operational oversight to support sales consultants and cross-functional teams, ensuring efficient case coordination and compliance.
Hospital & Health Care
Responsibilities
Serve as primary point of contact for site operations, ensuring alignment with FSN strategy and network workflows
Maintain audit readiness through accurate case coordination, inventory tracking, and documentation
Assign structured daily tasks to team members to ensure accountability and efficiency
Provide coaching and cross-training to maintain flexibility and coverage across roles
Act as liaison between site operations and sales consultants/regional managers
Communicate proactively on case readiness, failed orders, and urgent escalations
Oversee sourcing and case preparation, including coordination of courier services
Support redistribution of inventory to fill gaps across East Coast FSN sites
Identify process gaps and implement best practices for packaging, compliance, and operational efficiency
Collaborate with leadership on SOP development and system integration initiatives
Qualification
Required
Bachelor's degree and/or equivalent work experience
A minimum 10 years of work experience
Experience required within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service, healthcare
Proficiency in MS Office Suite, including (Word, Excel, PowerPoint, and Outlook)
Knowledge of Warehouse Management Systems
Ability to work in complex environment with competing priorities and deadlines
Demonstrated initiative, creativity, assertiveness, and proactive communication
Strong interpersonal and communication skills
Preferred
SAP knowledge
Validated understanding of enterprise resource platforms and warehouse management systems
Experience building reports with visualization programs, e.g., PowerBI and/or Tableau
Experience Working in highly regulated industries
Agile operations ability and capability to manage or support projects
Process Excellence training and/or certification or APICS certification Project Management Certification/Experience
Sales or Sales support role experience
Warehouse Management System (WMS) and/or Transportation systems (TMS) experience
Benefits
Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Company
Johnson & Johnson MedTech
At Johnson & Johnson MedTech, we are working to solve the world’s most pressing healthcare challenges through innovations at the intersection of biology and technology.