Production Systems Technician jobs in United States
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Konica Minolta Business Solutions Canada · 18 hours ago

Production Systems Technician

Konica Minolta Business Solutions is an industry leader focused on enhancing printing equipment capabilities and supporting digital transformation. The Production Systems Technician will be responsible for maintaining and repairing production print products, ensuring high customer satisfaction while developing technical skills.

Consumer ElectronicsRetailSoftware

Responsibilities

Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates for each client account
Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
May be required to be available after hours on an on-call basis

Qualification

Production printer repairTechnical diagnosticsIT Networks exposureA+ CertificationN+ CertificationCustomer relationship managementMechanical inclination

Required

High School Diploma/GED or equivalent experience
Reliable transportation to drive to customer sites daily

Preferred

2+ years of experience servicing/repairing office equipment, production printers preferred
Exposure to IT Networks or A+ / N+ Certifications are a plus

Benefits

Competitive car allowance program and paid mileage
Company provided laptop and phone
Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Company

Konica Minolta Business Solutions Canada

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Everyday, Konica Minolta’s more than 41,000 employees across the globe work to enable their clients, coworkers and partners to succeed in reaching their maximum potential.

Funding

Current Stage
Late Stage
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