Entrega · 5 hours ago
Resource Operations Manager
Entrega is seeking a Resource Operations Manager who will be responsible for ensuring that decisions across Resource Operations are executed with consistency, clarity, and discipline. This role focuses on maintaining operational cadence, tracking commitments, coordinating handoffs, and surfacing execution risks to enable reliable execution of decisions.
AppsInformation TechnologySoftware
Responsibilities
Establish and run recurring weekly and monthly operating rhythms across Resource Operations to ensure hiring, engagement, and planning activities progress predictably and remain aligned to approved decisions and priorities
Track decisions, action items, owners, dependencies, and timelines across Resource Operations initiatives, ensuring commitments are followed through to completion and execution health remains visible
Facilitate clean sequencing and handoffs between Talent Acquisition, Hiring Readiness & Capability, Delivery Resource Engagement, and Delivery Resource Planning & Insights to prevent execution gaps or rework
Monitor execution progress and proactively identify risks, blockers, timing conflicts, or unclear ownership; escalate issues with context, impact, and recommended next steps
Produce concise, leadership-ready reporting that provides clear visibility into execution status, risks, dependencies, and upcoming decisions across Resource Operations
Maintain execution discipline, cadence standards, and operating hygiene without introducing unnecessary bureaucracy, ensuring Resource Operations scales predictably
Communicate status, priorities, risks, and next steps clearly and calmly to leaders and cross-functional partners, reinforcing accountability through visibility rather than authority
Perform other tasks and duties as required to support and contribute to the overall success of the organization
Qualification
Required
Strong execution management and organizational skills with demonstrated ability to maintain cadence and follow-through
Proven ability to coordinate across multiple teams without direct authority
Comfortable operating in delivery-critical, fast-moving environments with competing priorities
Clear, concise communicator with strong judgment and escalation instincts
Detail-oriented with a high degree of accountability and ownership
Self-starter with integrity, professionalism, and sound discretion
Bachelor's degree required or equivalent experience
6–10+ years of experience in operations enablement, program operations, delivery enablement, or execution-focused roles
Proven success tracking decisions, commitments, dependencies, and outcomes across cross-functional initiatives
Proven history of using data analysis and reporting tools (e.g., Excel, Power BI) to inform business decisions
Preferred
Familiarity with operational systems such as ATS, HRIS, planning, or reporting tools (e.g., Greenhouse, Paylocity, Excel, Power BI, Jira)
Exposure to professional services, consulting, or technology delivery organizations
Experience working in cross-functional, delivery-driven environments