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Avenue5 Residential · 1 day ago

Vice President Operations

Dallas, TX

Full-time

Onsite

Director/Executive

10+ years exp

Avenue5 Residential is a vibrant third-party multifamily property management firm with locations across the United States. The Vice President of Property Management creates the strategic direction for existing complex portfolio clients and partners to maximize client satisfaction and is responsible for growing assigned properties within the portfolio.

Property ManagementReal EstateRental

Growth Opportunities

Responsibilities

Understand the client and company’s business objectives to ensure maximization and satisfaction of client accounts

Responsible for full associate life cycle including recruiting, mentoring and performance management

Serve as the strategic business partner responsible for revenue growth for complex clients and partners

Responsible for achieving growth and operational KPI’s for portfolio clients

Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership

Lead all aspects of the client relationship including communications, planning, education, and problem resolution

Provide subject matter expertise to clients to ensure product utilization is optimal

Understand the market landscape including pricing trends, competitor strengths and weaknesses, and client requirements

Maintain an expert level knowledge and understanding of all Avenue5 products and services

Assess revenue and profit potential for all properties and portfolio clients

Lead special projects to support client development

Collaborate on all RFP and RFI responses as related to assigned portfolio in conjunction with sales and client services

Perform other duties as assigned

Qualification

Multi-family property managementClient relationship managementFinancial statement analysisCPM certificationYardi VoyagerCoachingDevelopmentProblem resolutionLeadershipCommunication skillsTime management

Required

High school diploma is required

Ten or more years of experience in multi-family property management is required

Ten or more years of direct management experience is required

Ten or more years of experience in managing, expanding and developing relationships with clients at a senior level is required

Two or more years of experience in a Vice President role

Third party, multifamily experience required

Five or more years of experience in Yardi Voyager or other equivalent system is required

Strong understanding of property management industry trends, issues, and emerging technology

Track record of accomplishments and high-impact results

Ability to work independently and prioritize effectively in a fast-paced environment

Intermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint and Excel (including Excel functions)

Ability to meet deadlines

Ability to read and understand financial statements

Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development

Excellent written and verbal communication skills

Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned