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CVS Health · 20 hours ago

Senior Analyst, Financial Operations

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$47K/yr - $122K/yr

3+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care for consumers. The Senior Analyst, Financial Operations will play a crucial role in managing revenue-cycle operations for CVS Health’s Caremark business, requiring strong time management and collaboration with various business units.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Work with a dynamic and skilled group, which manages the revenue-cycle operations for CVS Health’s Caremark business

Play an instrumental role in the success of our Client Billing team, as we help people on their path to better health

Manage operational ticket queue via SalesForce Case work and Client specific task management

Monitor their own client tasks and support the larger PBM Billing Cycle through project work, cycle issue resolution, and other larger initiatives

Be the first line of support for any issues that may arise for their own tasks and case work

Work closely with our internal Billing Production Advisors and Finance IT to support, review, and improve our revenue cycle processes

Interface with multiple business units, occasionally attending and or conducting conference calls, and establishing good rapport with all internal and external partners

Create work instruction documentation

Identify, initiate, and follow through on issues to support projects which align with enterprise objectives

Identify process inefficiencies and provide recommendation to management on how to resolve

Qualification

Revenue cycle experienceMicrosoft ExcelPBM revenue cycle experienceSAPSAP HANAWork instruction documentationProject managementCross-functional teamworkTime management

Required

3+ years of experience in a fast paced, high volume, dynamic revenue cycle work environment

Experience working in Microsoft Excel

High Diploma or GED Required

Preferred

Experience in PBM revenue cycle environment

Experience creating, reviewing, and approving project documents, reporting, work instructions

Experience with SAP and SAP HANA, Access, and SAS is a plus

Self-starter, goal-oriented, ability to manage multiple assignments with strict deadlines

Intermediate to expert level in Microsoft Excel, with experience using functions such as PivotTables, V-Lookup, Filters, Macros, etc

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.