First Advantage · 3 days ago
Director of Web Experience (US Remote)
United States
Full-time
Remote
Lead/Staff, Director/Executive
$140K/yr - $160K/yr
5+ years expFirst Advantage is a leading provider of mission-critical background screening solutions. The Director of Web Experience is responsible for the performance, reliability, security, and continuous optimization of the company’s website(s), ensuring optimal performance and alignment with marketing and revenue goals.
Human ResourcesRecruitingSkill Assessment
Responsibilities
Own day-to-day performance, uptime, and stability of all corporate web properties
Monitor site availability, page speed, SEO performance, and technical health
Identify and resolve technical issues, bugs, and broken functionality
Ensure optimal performance across desktop and mobile platforms
Manage CMS platforms (e.g., WordPress, Adobe Experience Manager, Webflow, etc.)
Publish and update marketing, product, and brand content
Maintain consistent branding, design standards, and user experience
Support landing pages, campaign pages, and microsites for GTM initiatives
Maintain security protocols, updates, and patching
Ensure GDPR, accessibility (WCAG/ADA), and data privacy compliance
Partner with IT and Security on risk prevention and audits
Monitor vulnerabilities and manage incident response related to web systems
Partner with Marketing and RevOps on website conversion optimization
Manage tagging, tracking, SEO, and analytics tools (Google Analytics, GTM, etc.)
Support A/B testing and optimization initiatives
Provide insights on web traffic, funnel performance, and lead conversion
Manage integrations with CRM (Salesforce), marketing automation (Marketo/HubSpot), and other platforms
Ensure proper data flow across systems
Partner with vendors, developers, and agencies as needed
Establish and enforce web governance standards and workflows
Manage web publishing requests and prioritization
Serve as the central point of contact for all website changes
Ensure alignment with Brand, Legal, Privacy, and IT
Qualification
Required
5+ years of experience in website management or web operations
Strong experience with CMS platforms (WordPress, AEM, Webflow, etc.)
Working knowledge of HTML, CSS, JavaScript (coding not required but preferred)
Experience with SEO, web analytics, and optimization tools
Understanding of web security, compliance, and accessibility standards
Prior experience leading and managing direct and indirect reports
Strong project management, prioritization, and stakeholder communication skills
Experience in B2B, SaaS, or technology-driven organizations
Preferred
Familiarity with Salesforce, Marketo, HubSpot, or similar platforms
Experience supporting GTM, demand generation, and digital marketing campaigns
Experience working in global organizations with multiple web properties
Benefits
Ability to work remotely with occasional business travel.
Medical, Vision, Dental, and supplementary benefit plans
401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
Access to tech and growth opportunities, and leaders who want you to succeed!
Company
First Advantage
First Advantage is a provider of technology solutions for screening, verifications, safety and compliance related to human capital.
5001-10000 employees
H1B Sponsorship
First Advantage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (1)
2023 (2)
2022 (8)
2021 (2)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-22IPO
2019-11-25Acquired
Leadership Team
David Gamsey
Retired Chief Financial Officer
Recent News
2025-11-25
2025-11-08
Company data provided by crunchbase