LanceSoft, Inc. ยท 11 hours ago
Service Desk Technician
LanceSoft, Inc. is seeking a Service Desk Technician to provide technical support to end-users. The role involves assisting in documenting procedures, deploying and configuring computers, and troubleshooting hardware and software issues.
Responsibilities
Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and iot on computers
Qualification
Required
excellent communications skills
proficient in Windows and MacOS
assist in documenting technical support procedures and maintain CMDB
deploy and configure Windows and MacOS computers to end-user
assist and troubleshoot with end-users as needed
install and configure printers and iot on computers
perform basic computer hardware troubleshooting and remediation
research unfamiliar scenarios
motivated and a self-starter
know when to consult and escalate issues
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase