Apply on Employer Site

Southwire Company · 9 hours ago

Senior Administrator, IT

Hawesville, KY

Full-time

Onsite

Senior Level

5+ years exp

Southwire Company, LLC is one of North America’s largest wire and cable producers, focusing on technology and innovation. The Senior Administrator, IT role involves providing technical support for computer applications and hardware, ensuring optimal operation of IT/OT support systems, and addressing user inquiries to resolve issues efficiently.

Consumer GoodsElectrical DistributionElectronicsLightingManufacturing

H1B Sponsor Likely

Responsibilities

Administers the day-to-day operations of IT/OT support systems, ensuring that technology infrastructure operates at optimal levels to support business functions

Interprets and diagnoses technical issues, providing effective solutions for hardware, software, and network-related problems

Keeps detailed records of issues reported, solutions implemented, and system performance to identify recurring problems or potential improvements

Answers IT/OT-related inquiries from employees, providing clear and effective guidance on software, hardware, and network-related issues

Maintains IT/OT equipment, ensuring that all devices, including computers, printers, and network systems, are functioning properly and efficiently

Monitors the performance of the organization’s IT/OT infrastructure, using diagnostic tools to identify and resolve issues proactively

Communicates technical information to both technical and non-technical stakeholders, ensuring clarity and understanding of the issues and solutions

Observes patterns in recurring IT/OT issues and recommends adjustments to improve systems or processes to prevent future disruptions

Coordinates with external vendors or third-party service providers to manage equipment repairs, software updates, and system improvements

Performs other duties as assigned

Complies with all policies and standards

Qualification

IT InfrastructureTroubleshootingDynamic Host Configuration ProtocolServiceNowLocal Area NetworksMac OSMicrosoft Office 365Microsoft Windows 10Peripheral DevicesIssue Tracking

Required

High School Diploma

5-7 Years of Experience

Dynamic Host Configuration Protocol (DHCP)

Issue Tracking

IT Infrastructure

Local Area Networks

Mac OS

Microsoft Office 365

Microsoft Windows 10

Peripheral Devices

ServiceNow

Troubleshooting (Problem Solving)

Preferred

Associate's Degree

8-11 Years of Experience

CompTIA A+

Microsoft Certified Professional

Benefits

401k with Matching

Family and Individual Insurance Packages (Health, Life, Dental, and Vision)

Paid Time Off & Paid Holidays

Long & Short-Term Disability

Supplemental Insurance Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Advancement & Professional Growth opportunities

Parental Leave

& More

Company

Southwire Company

Glassdoor3.7

Southwire is one of the world’s leading developers, manufacturers and suppliers of building wire and utility cable, as well as the tools

Founded in 1937

Carrollton, Georgia, USA

5001-10000 employees

http://southwire.com

H1B Sponsorship

Southwire Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (6)

2023 (6)

2022 (12)

2021 (3)

2020 (10)