Nexus Family Healing · 21 hours ago
Crisis Responder - on call
Nexus Family Healing is a national mental health organization that provides innovative Family Response and Stabilization Services to families in crisis. The Crisis Responder assists clients and their families during difficult times, providing assessments and connecting them with necessary services to promote stability and healthy family functioning.
Health CareNursing and Residential CarePersonal HealthService Industry
Responsibilities
Believes in and is inspired by the power of community work; delivers best-practice service throughout community settings as needed
Identifies resources available and shares knowledge with family and providers on trauma exposure, its impact, and trauma focused
Creates a high-touch experience for every client and family served and provides a timely response to requests for service
Screens for trauma exposure and difficulties to be addressed and demonstrates competence in using screening tool results to enhance outcomes
Develops and maintains community contacts and resource building with liaison relationships for seamless referrals
Establishes a plan for families based on assessment with clinical supervisor oversight and emphasizes continuity of care and collaboration across youth service
Communicates with client’s family and team regarding crisis support and stabilization
Connects family system to resources with a warm hand-off in the determined priority areas; links client or family to crisis services if required
Understands the potential for secondary traumatic stress and practices self-care strategies to mitigate these effects
Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts and willingly shares knowledge, information and resources
Emphasizes and supports cultural connections and supports multiple modalities of healing
Provides complete and required documentation, within established timelines relating to planning and stabilization
Complies with local office procedures for referrals and service; maintains high degree of ethical conduct, integrity, and confidentiality
Recognize and value cultural differences in all aspects of work and service delivery
Qualification
Required
Bachelor's degree in a helping field such as Social Work, Counseling or other Human Service field required. Pertinent equivalent community work and experience will be considered
1+ years' experience in crisis assessment and de-escalation, behavioral intervention, and/ or direct work with youth and families
Valid driver's license and car insurance
Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges
Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values
Preferred
Experience in crisis/mobile/residential or community work with children/youth and families
Experience working within home and/or community settings
Experience working in diverse communities and populations
Bilingual candidates encouraged to apply! (Spanish and Somali speaking preferred)