Barry Callebaut Group · 9 hours ago
Project Manager, Customer R&D
Chicago, IL
Full-time
Hybrid
Senior Level
$100K/yr - $120K/yr
5+ years expBarry Callebaut is a global organization focused on growth and sustainability in the chocolate and cocoa industry. The Customer R&D Project Manager will manage R&D projects, translating customer requirements into new products while collaborating with various teams to ensure project success.
Food and BeverageFood ProcessingManufacturingRetail
Responsibilities
Manage new product development projects from theoretical recipe to lab prototype and industrial product for internal and external clients. Ensure full project follow-up and completion of necessary project documents, including recipe creation
Coach and collaborate the relevant R&D product experts and technologists to produce lab samples and advance projects. Translate technical learnings and insights into commercial opportunities. Lead also customer projects for PDI or innovations with our Product Experts and Innovation people
Provide necessary technical support to vendors, customers, QA and operations when product-related problems occur. Advise the sales team on technical and application matters. Provide assistance to all departments as needed regarding technical issues related to confectionery product manufacturing
Maintain product safety by adopting behaviors meeting the established requirements
Participate in customer visits and plant trials as needed to support customer projects
Actively participate in various projects of the Research and Development team, maintaining close interaction with Sales, Operations, Quality, Sourcing and cocoa R&D within the country or region
Serve as the key technical contact for the customer, ensuring the development of internal and external customer relations and maintaining communication
Provide technical support to existing and new customers, creating new market opportunities
Contribute to training to customers or internal colleagues where applicable
Complete full project follow-up and necessary project documents, including recipe creation
Qualification
Required
Bachelor's Degree in Food Technology Sciences, Food Engineering, or Food Science
R&D development experience
Minimum 5-7 years of relevant experience in the food industry
Fluent in the local country language and good knowledge of English
Solution driven, capable of working under pressure, and managing multiple projects simultaneously
Excellent teamwork, communication, and interpersonal relation skills
Strong analytical mind
Flexibility and willingness to travel as needed
Excellent oral and written communication skills, including external customer communication
Proficiency in Microsoft Office applications, Google suite required
Travel requirements: up to 30% of time
Preferred
Master's degree preferred
Knowledge of the confectionery sector being a plus
Knowledge of Salesforce and SAP would be an asset
Benefits
Paid time off, plus generous holiday time
Environment that welcomes workplace flexibility
Ability to grow personally and professionally within an organization that values development and internal career growth
Company
Barry Callebaut Group
With annual sales of about CHF 14.8 billion in fiscal year 2024/25, the Zurich-based Barry Callebaut Group is the world’s leading solutions provider of high-quality chocolate experiences across the full spectrum of chocolate, cocoa, cacao coatings and non-cocoa alternatives – from sourcing and processing cocoa beans to crafting premium chocolates, fillings and decorations.
10001+ employees
H1B Sponsorship
Barry Callebaut Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (3)
2022 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.91B2025-02-13Post Ipo Debt· $1.83B
2025-01-14Post Ipo Debt· $328.76M
2024-06-10Post Ipo Debt· $753.44M
Leadership Team
C
Ciptadi Sukono
Managing Director for Indonesia
Dhruv Bhatia
Managing Director, Japan & Korea
Recent News
PR Newswire UK
2026-01-16
MarketScreener
2025-12-16
Company data provided by crunchbase