Apply on Employer Site

Harbor Health · 1 day ago

Patient Reception Specialist - Old East Dallas

Dallas, TX

Full-time

Onsite

New Grad, Entry Level

Harbor Health is a new multi-specialty clinic group in Dallas, TX, seeking skilled Patient Reception Specialists to join their team. The role focuses on providing patient support and communication to ensure an exceptional patient experience, including managing appointment documentation and facilitating patient interactions.

Health CareMedicalmHealthPersonal HealthWellness

Responsibilities

Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR

Perform demographic and insurance validation, and inform patients of privacy policies and procedures

Keep the reception and patient waiting areas clean and organized

Other duties as assigned

Greet all patients and visitors in a professional and welcoming manner

Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise

Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily

Schedule patient appointments/follow-up appointments per established policies and procedures

Qualification

Medical terminologyInsurance practicesPractice EMR systemsCPT codingICD-10 codingGoogle SuiteBasic arithmeticBLS certificationPatient communicationReception skills