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Serco · 19 hours ago

Global Learning Analyst - Suffolk, VA

Suffolk, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Serco is seeking a motivated Global Learning Analyst to join their growing team supporting the Joint Lessons Learned Program. The role involves collecting and analyzing large datasets to uncover insights and create solutions that support organizational goals within the Collective Joint Training task order.

AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Gather data from multiple sources and prepare it for analysis

Analyze large volumes of unstructured data to identify trends and patterns

Develop machine learning models and predictive algorithms to solve business problems

Use statistical techniques to validate findings and ensure accuracy

Automate processes using AI tools and programming

Create clear, engaging visualizations and written reports to communicate results

Work closely with different teams to apply data-driven insights

Stay updated with the latest tools, technologies, and methods in data science

Qualification

Data analysisMachine learningStatistical techniquesData visualizationAI toolsData preparationCommunication skillsProblem-solvingAttention to detailCollaboration

Required

U.S. Citizenship

An active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a Top Secret (TS) security clearance

A Bachelor's degree in Computer Science (CS), Data Analytics, or related discipline, with a minimum of 10 years of relevant experience

The proven ability to design, plan, analyze, execute, assess, adjust, evaluate, and report activities with little supervision

To be well founded, non-opinionated communication skills including ability to write/prepare formal reports is essential

The proven ability to plan work and track / report progress

The ability to work on-site in Suffolk, Virginia

The ability to travel 10%

Preferred

Highly self-motivated and directed, with keen attention to detail

Able to effectively prioritize tasks in a high-pressure environment

Strong troubleshooting ability and demonstrated ability to think logically. Ability to support and explain technical positions on issues

Ability to present ideas in user-friendly language

Ability to effectively interact with customers, including technical personnel from internal and external stakeholders

Ability to work in a collaborative troubleshooting environment

Experience developing products (briefings and reports) for senior leaders

Benefits

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan