Kirkpatrick Bank · 10 hours ago
PT TELLER
Kirkpatrick Bank is committed to building long lasting relationships by delivering high quality customer service. The Teller serves as the first point of contact for customers, delivering exceptional service while accurately and efficiently processing a wide range of financial transactions.
BankingFinancial ServicesVenture Capital
Responsibilities
Warmly greet customers and provide prompt, courteous assistance
Process financial transactions, including deposits, withdrawals, check cashing, cashier’s checks, gift cards, savings bond redemptions, and loan payments
Verify customer identities, signatures, and account information to reduce fraud risks and protect customer accounts
Review checks for proper endorsements, dates, sufficient funds, payee identification, issuing bank validity, and overall legality
Log and process night deposit envelopes in accordance with dual-control procedures
Assist customers with Safe Deposit Box entry (if located at the branch) and process safe deposit box rental payments
Respond to customer inquiries, resolve routine account issues, and escalate complex matters appropriately
Identify opportunities to recommend additional products or services that meet customer needs and broaden their banking relationships
Maintain up-to-date knowledge of bank policies, procedures, and regulatory requirements (e.g., BSA, AML, privacy laws)
Maintain a professional, organized and secure workspace; uphold confidentiality and security protocols
Participate in ongoing training and professional development
Demonstrate a strong commitment to the Company’s mission, values, and customer service standards
Qualification
Required
High school diploma or equivalent
Superior customer service skills
Excellent verbal, written, and interpersonal communication skills
Strong organizational and time management abilities
Professional, positive, and courteous attitude
High level of accuracy and attention to detail
Commitment to maintaining customer and bank confidentiality at all times
Basic math proficiency and computer skills
Ability to stand for extended periods
Ability to lift up to 25 pounds occasionally (e.g. coin bags)
Preferred
Customer service and cash-handling experience
Prior banking experience
Company
Kirkpatrick Bank
Kirkpatrick Bank is a business bank present in Oklahoma and Colorado.
Funding
Current Stage
Growth StageLeadership Team
Recent News
Colorado Springs Business Journal
2025-02-08
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