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Serco · 10 hours ago

System Engineer / IT Manager Herndon, VA

Herndon, VA

Full-time

Hybrid

Senior Level

7+ years exp

Serco is a leading provider of essential services to the U.S. military and federal agencies. They are seeking a System Engineer / IT Manager to support the IT infrastructure and cloud environments, providing innovative solutions and collaborating with various stakeholders to meet customer needs.

AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

You will be responsible for providing automation solutions for monitoring and management of the IT Infrastructure for current and future proposal efforts

Collaborate with other SMEs, Subject Matter Experts, with in the other matrix departments and Business Units to develop comprehensive and compelling technical solutions

Develop technical solutions to meet customer technical, schedule and price requirements that also provide best value

Maximize use of repeatable solutions and offerings when applicable for projects

Provide technical execution support

Provide technical expertise to the PM during program start-ups

Assist and conduct Oral and Written Presentations to our DoD customers

Assist in technical issue resolution as requested by the Program Manager

Partner with internal technical, management and leader stakeholders to devise innovative technical solutions that fit within customer constraints

Lead develops tailored Work Breakdown Structures (WBS) IAW company standards and customer requirements

Lead development of the resource-loaded Integrated Master Schedule (IMS), integrating different functional inputs into a coherent, executable project plan

Tailor the engineering development process in support of the above activities

You will be responsible for the development of migration solutions to Cloud environments

You will be responsible for the development of IT Help Desk knowledge management plans

You will be responsible for providing IT infrastructure with upgrade recommendations

Identify technical solution requirements

Other duties may be assigned. This position will report to a Program Manager or Director within the Business Units at Serco North America and capture teams

Qualification

Cloud applications AWSCloud applications AzureCISSP CertificationDOD IT InfrastructureProgram ManagementLINUX operating systemCISCO NetworkingITIL v3 Foundations CertificationTechnical solution developmentCustomer relationship managementProblem-solvingTime managementWritten/verbal communication

Required

DOD Secret Security Clearance or the ability to obtain and maintain a DoD Secret Security Clearance which requires US Citizenship

Bachelor's degree Computer Science, Information Systems, or Cybersecurity

At least seven (7) years' experience in U.S. DoD IT infrastructure management with relevant experience within the last two (2) years related to the job description listed above

Active Certified Information Systems Security Professional (CISSP) Certification or in the process of obtaining your CISSP within the next six months.please add your ID number to your profile or list it on your resume for verification purposes or date of scheduled exam

Meet the 8140/8570 IT DoD baseline certification for this role, category (IAT, IAM, IASAE), and level of access

Full life cycle experience: Front end BD and sales pipeline through the development life cycle and into production and sustainment activities

Experience with program reporting to upper management

Experience building effective relationships with customers and suppliers

Program Management experience managing multi-discipline teams including engineering, manufacturing, supply chain, quality, logistics, and contracts

Experience with Program Risks and Opportunities

Experience with KPI's within the DoD space

Exceptional knowledge of: DOD IT Infrastructure

Security Technical Implementation Guides

Program management methods and Earned Value Management

LINUX operating system experience and CISCO Networking experience

Cloud applications: AWS and Azure

Corporate infrastructures within Government Contracting PMO offices

A strong understanding of flexible service delivery models and up-to-date experience with leading technological trends and technologies in the end user solutions space for the DoD customers

A strong understanding of time management, meeting facilitation and problem-solving

The ability to demonstrate solutions and ideas verbally and in writing

The ability to demonstrate the ability to create and give capture teams solutions as well as program management review presentations

The ability to negotiate and apply tact and diplomacy with internal/external customers and foreign personnel

The ability to work independently in building and then lead an integrated product team

The ability to demonstrate the ability to complete work successfully; within scope, on time, within budget and delivering a quality product to the customer's satisfaction

The ability to interface with and effectively represent technical solutions to executive-level Serco stakeholders and customers

Initiative-taking, detail oriented responsible team player able to work independently with minimal daily direction; effective/efficient written/verbal communication skills

Be willing to travel up to 50%

Preferred

ITIL v3 Foundations Certification

Experience supporting geographically diverse teams

Familiarity with the DoD, Department of Defense, contracts throughout the NCR, National Capital Region

Former Military experience is preferred

Per customer approval and business managers this position may be offered a hybrid schedule

Benefits

Medical, dental, and vision insurance

Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

401(k) plan that includes employer matching funds

Tuition reimbursement program

Life insurance and disability coverage

Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Employee Assistance Plan