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Rehlko · 8 hours ago

Mechanical Field Engineer of Large Diesel Engines

Kohler, WI

Full-time

Hybrid

Mid, Senior Level

$83K/yr - $105K/yr

10+ years exp

Rehlko is a global leader in energy resilience, committed to creating an energy-resilient world for a better future. The Mechanical Field Engineer of Large Diesel Engines will provide support for large diesel-powered generator sets, ensuring service and technical support throughout the product life cycle.

Responsibilities

Actively participate in the product development process to ensure that the product can be serviced and repaired effectively and that considerations are made during the development cycle for serviceability and low cost of ownership

Provide hands on resources during the development stages to learn the product and ensure product integrity and serviceability at release date

Develop and implement special tools and equipment necessary to service the product

In cooperation with the Technical Publications department, develop service literature, installation information, and other support documents that will provide a high level of service support

Provide training for Rehlko associates as needed for installation and service support

Assist the Service Training department in development of on-line and classroom training programs. Provide support for the Training Department by assisting in training for customers at the factory and in the field

Work with the Aftermarket Parts department to develop an initial factory service stock of replacement parts; develop a list of required parts for all levels of field service support including dealers and distributors

Coordinate the procurement and release of special tools and equipment to ensure timely service repairs by Kohler customers. This may include a special tool loaner program

Develop a methodology of release of software products used in the product line(s) and ensure a timely release of any software updates. Ensure that software updates are communicated to all service entities

Train other Kohler associates as needed to provide backup support for customers

Travel as needed to customer locations to investigate product issues and assist Rehlko distributors, dealers, and customers in resolving product issues

If necessary, travel to customers and participate in repair activities. These repair activities may involve and include Rehlko service entities, direct customers, and owners

Responsible for performing failure analysis and preparing reports for the Quality department for corrective action

Qualification

Mechanical EngineeringDiesel Engine ExperienceFailure AnalysisField Service ExperienceCommunication Skills

Required

Bachelor's Degree in an engineering discipline (preferably Mechanical Engineering) from an ABET accredited engineering or engineering technology program or 10 years of experience as a mechanic with engines or Rehlko products

Must have exceptional communication skills