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SBM Management Services, LP · 17 hours ago

Training Manager

Denver, CO

Full-time

Hybrid

Entry, Mid Level

2+ years exp

SBM Management Services, LP is seeking a Training Manager to organize and develop their Training program. The role involves assessing training needs, coaching, and ensuring compliance with training execution.

ConsultingInformation TechnologyLegal

Responsibilities

Primary liaison to field and departments for Training

Conduct needs analysis studies and confer with Subject Matter Experts to determine training needs and support SBM Corporate, Operations and Training Department initiatives

Responsible for onboarding new Associate App/Mobile sites onto the Training program in partnership with 4insite and Operations teams

Work with Field Leadership to onboard non-Associate App sites as needed

Assist in the planning, development and roll-out of training initiatives

Provide training, coaching and support to Managers on training delivery expectations, manual transcript validation, best practices, and program execution

Onboard and support new (transition) sites onto training program

Research and work with SMEs to evaluate and update existing training materials/curriculum and archive outdated training materials/curriculum

Work with existing training processes and systems to develop and improve process flows

Communicate new content and required training to organization and stakeholders

Acts as a 'filter' for new content requests and communicates priority to video content team

Help identify needs for new content development and supports creation of content as needed

Partner with LMS Manager to ensure sites are meeting their Training Compliance goals and provides support and mitigation efforts as needed

Maintain records and provide reports as needed in support of Training Department KPIs

Provide proactive solutions and recommendations to quickly navigate through challenges encountered within the Training program

Seek feedback often and adjust approach based on needs of the field and organization

Some travel may be required based on business needs

The above list is not all inclusive – other duties as assigned

Qualification

Training program developmentNeeds analysisCommunication skillsMS Suite proficiencySmartsheet proficiencyInterpersonal skillsCritical thinkingAdaptabilityTeamwork

Required

Bachelor's degree (B. A.) from four-year College or university; 2-4 or more years related experience and/or training; or equivalent combination of education and experience

Foster a collaborative work environment and comfortable interacting with all levels of the organization

Possess strong communication and interpersonal skills

Presents challenges in a professional manner with a focus on partnership

Prioritize tasks, meet deadlines, work in a fast-paced environment, and be adaptable to change

Excellent written and verbal skills; detail orientated and accurate

Ability to read and interpret documents and write reports, trainings and/or correspondence

Ability to present in front of groups as needed

Strong reasoning and critical thinking agility with a focus on solutions

Ability to work independently and within a team environment

Proficiency in MS Suite and Smartsheet

May be required to have a valid driver's license