Pinnacle Technology ยท 20 hours ago
Service Desk Analyst
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$45/hr - $45/hrPinnacle Technology is looking for a Service Desk Analyst to support users across multiple buildings in Los Angeles. The role involves assisting with technical support procedures, deploying and configuring computers, and troubleshooting issues for end-users.
ConsultingInformation TechnologyOutsourcingSoftware
Hiring Manager
Kuldeep Singh
Responsibilities
Candidates must have excellent communications skills and the following tasks:
Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and IoT on computers
Qualification
Required
excellent communications skills
Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and IoT on computers
perform basic computer hardware troubleshooting and remediation
research unfamiliar scenarios
motivated and a self-starter
know when to consult and escalate issues
Company
Pinnacle Technology
Pinnacle Technology provides staffing solutions, outsourcing, and systems integration services.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2025-02-21
Company data provided by crunchbase