American Airlines · 15 hours ago
Crew Manager, Inflight Attendance
Boston, MA
Full-time
Onsite
Mid LevelAmerican Airlines is a leading airline company that offers travel opportunities and career growth. The Crew Manager, Inflight Attendance is responsible for supervising attendance activities of Flight Attendants and ensuring compliance with company policies and regulations.
AerospaceAutomotiveTransportationTravel
Responsibilities
Responsible for supervising, directing and coordinating attendance activities of Flight Attendants
Leads all attendance conversation in base & updates APS regularly with documentation
Processes mitigation in line with contractual & company policy in collaboration with FSM and local base management
Local contact for reinstatement, leave policy questions including FMLA & Medical leaves
Support local base operations and local APFA
Coaches and counsels’ FAs to ensure understanding and compliance of all Company and departmental policies, procedures and regulations
Initiates appropriate corrective action, up to and including dismissal
Participates in task forces and planning activities to problem solve and plan the future direction of the department
Supports various initiatives set by Flight Service
Ability to work shift work, including weekends and holidays
Qualification
Required
High School Diploma or GED equivalent
Knowledge of Microsoft Office to include Word, Excel, PowerPoint and Outlook
Excellent interpersonal, planning and organizational skill
Knowledge of working with a contract labor group
Ability to effectively coordinate multiple projects at the same time
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Ability to secure appropriate airport authority and/or US Customs security badges
Ability to work shift work, including weekends and holidays
Preferred
Current Flight Service, Passenger Service or Passenger Sales experience
Flight Attendant experience
Knowledge and experience in American specific systems including SABRE, NAVIA, Case Manager, Attendance & Performance System/FlightCAPs
Benefits
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Company
American Airlines
American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.
Founded in 1930
10001+ employees
H1B Sponsorship
American Airlines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (359)
2024 (270)
2023 (253)
2022 (260)
2021 (342)
2020 (263)
Funding
Current Stage
Public CompanyTotal Funding
$1B2023-11-17Post Ipo Debt· $250M
2023-02-08Post Ipo Debt· $750M
2015-01-01Post Ipo Equity
Leadership Team
Doug Parker
Chairman and former CEO at American Airlines
David Seymour
Chief Operating Officer
Recent News
2026-01-16
Company data provided by crunchbase