Spur Reply ยท 14 hours ago
Operational Specialist
Greater Seattle Area
Full-time
Hybrid
Entry Level
$67K/yr - $97K/yr
2+ years expSpur Reply is a leader in go-to-market consulting, dedicated to turning client interactions into competitive advantages. As an Operations Specialist, you will support business leaders by maintaining accurate project and staffing data, ensuring data integrity, and driving process improvements.
AnalyticsAppsConsultingContentInformation TechnologyMarketing
Responsibilities
Enter and update data related to projects and opportunities
Track and manage staffing and project administration change requests, and keep staffing and other project data up to date
Educate users on system functionality and promote a better understanding of software applications and how to use them for specific business scenarios
Answer questions on system and tool functionality, and track down answers and issue resolutions
Drive process refinement and improvement: proactively identify and suggest ideas, and define approach to turning those ideas into practical changes
Assist on Service Line-related special projects and activities, such as planning all-hands meetings, managing software tools and exploring potential new tools, and fostering knowledge management and knowledge sharing
Communicate effectively and with proper business acumen, leveraging different forms of communication (emails, IMs, Microsoft Teams calls, etc.) to collaborate and achieve outcomes in a timely fashion
Qualification
Required
A bachelor's degree in business administration or equivalent degree
2 years of relevant professional experience required (consulting or client-facing professional services experience is a plus)
Experience taking ownership of projects and tasks from beginning to end
Experience with Microsoft productivity tools (Word, PowerPoint, Outlook, OneNote, Excel) and business communications platforms (e.g. WebEx, Teams)
Preferred
Strong written and verbal communications skills, including the ability to write professional documents and to use appropriate communication methods
Excellent organizational and project management skills
Strong interpersonal skills, including the ability to interact with people of all levels in a variety of situations
Experience with modern workflow management tools such as Asana and/or Smartsheet
Company
Spur Reply
Spur Reply offers app development, audience engagement, channel management, content development, data analytics, and strategic planning.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Randy Karr
CEO
Steve White
Partner, COO & CTO
Company data provided by crunchbase