PNC ยท 1 day ago
Digital Product Manager Senior - Digital Marketing
Pittsburgh, PA
Full-time
Onsite
Mid, Senior Level
$55K/yr - $126K/yr
3+ years expPNC is a company that values its people as its greatest differentiator and competitive advantage. As a Digital Product Manager Sr within PNC's Digital Marketing organization, you will manage localization efforts, ensuring consistency and process improvements while tracking KPIs.
BankingFinanceFinancial Services
No H1B
Responsibilities
Manage relationships as the primary daily contact person/traffic manager for Digital localization services
Work as the traffic manager between the teams managing English content for PNC.com, WBA, and Mobile (designers, producers, developers, testing), PNC Language Services, and multiple vendors
Work directly in Adobe Experience Manager and with TransPerfect to resolve localization issues
Provide hands-on management during analysis, design, development, testing, implementation, and post implementation phases of Spanish content
Supporting the translation team by resolving questions and issues related to: source materials, target-language issues, Digital translation tools, and any other issues impacting successful on-time delivery of projects
Build and improve the tracking system in collaboration with Digital Data Science & Analytics - for recording metrics to ensure and prove that the performance of our services, to ensure quality and timeliness of localization services
Develop new performance metrics: help identify strengths and weaknesses of the current translation processes by measuring key production factors
Own and manage the LTP Product backlog and work with BSAs, Scrum Masters, and POs to implement stories and changes to Localization product set across 7+ applications
Supports and executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices
Completes analysis of digital experience trends, and third party requirements as necessary, in support of the development of new and existing digital experiences. Supports business case development
Makes effective recommendations for the development and design of new and existing digital experiences. Supports & manages the development, production, roll-out or promotion of digital experiences
Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. As part of the first line of defense, supports risk management, compliance, and audit needs
Supports business results of recently introduced or existing digital experiences, coordinates reporting, and effectively recommends modifications to improve results
Qualification
Required
Manage relationships as the primary daily contact person/traffic manager for Digital localization services
Work as the traffic manager between the teams managing English content for PNC.com, WBA, and Mobile (designers, producers, developers, testing), PNC Language Services, and multiple vendors
Work directly in Adobe Experience Manager and with TransPerfect to resolve localization issues
Provide hands-on management during analysis, design, development, testing, implementation, and post implementation phases of Spanish content
Supporting the translation team by resolving questions and issues related to: source materials, target-language issues, Digital translation tools, and any other issues impacting successful on-time delivery of projects
Build and improve the tracking system in collaboration with Digital Data Science & Analytics - for recording metrics to ensure and prove that the performance of our services, to ensure quality and timeliness of localization services
Develop new performance metrics: help identify strengths and weaknesses of the current translation processes by measuring key production factors
Own and manage the LTP Product backlog and work with BSAs, Scrum Masters, and POs to implement stories and changes to Localization product set across 7+ applications
Supports and executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices
Completes analysis of digital experience trends, and third party requirements as necessary, in support of the development of new and existing digital experiences. Supports business case development
Makes effective recommendations for the development and design of new and existing digital experiences. Supports & manages the development, production, roll-out or promotion of digital experiences
Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. As part of the first line of defense, supports risk management, compliance, and audit needs
Supports business results of recently introduced or existing digital experiences, coordinates reporting, and effectively recommends modifications to improve results
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
3+ years of experience with agile team methodologies like SCRUM or Safe agile methodologies
Experience with Adobe Experience Manager, Java script, HTML, CSS, Angular, React, or other front end development frameworks
Experience with language translation capabilities would be a plus
Agile Web Development
Business Requirements Documentation (BRD)
Data Visualization
Digital User Experience
Employee Engagement
IT Architecture
JavaScript
Wireframing
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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