Oldcastle BuildingEnvelope · 1 day ago
Office Supervisor (Will Call Area)
Elgin, IL
Full-time
Onsite
Entry, Mid Level
$61K/yr - $73K/yr
2+ years expOldcastle BuildingEnvelope is a leader in architectural glass and building products, and they are seeking an Office Supervisor for their Elgin, IL facility. The Office Supervisor will manage the Will Call area, oversee staff, and ensure customer satisfaction while developing plans to improve operations.
Building MaterialInterior DesignManufacturing
Hiring Manager
Corianna Nevins-Goldman
Responsibilities
Manage Will Call operations to ensure efficiency and customer satisfaction, including supervising staff through hiring, training, evaluation, and discipline when necessary
Develop and enforce office policies and procedures to maintain smooth workflow and oversee administrative tasks such as filing, report generation, and meeting preparation
Handle office financials by maintaining budgets, tracking expenses, and negotiating with vendors and service providers for equipment and supplies
Ensure proper maintenance of office equipment and coordinate repairs as needed, while scheduling and organizing meetings, appointments, and events
Serve as a communication hub between customers, suppliers, and senior management to address issues and concerns promptly with customers, suppliers, and senior management to address any issues or concerns
Qualification
Required
Minimum 2+ years in glazing or architectural aluminum industry
High School Diploma or equivalent required
Effective written and verbal communication
Ability to read/write measurements in fractions at a high school level
Strong business acumen, organizational, listening, and time management skills
Proficiency in Microsoft Office
Good computer skills
Ability to multitask, prioritize, meet deadlines independently in a fast-paced, team-oriented setting
Must be able to communicate effectively and conduct yourself professionally
Excellent written and verbal communications
Able to read and perform simple mathematical calculations
Occasional order pulling / returns (up to 30lbs)
Preferred
Previous customer service experience and CRL product knowledge
Bilingual in Spanish and/or Polish
College Degree preferred
Benefits
Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed
Company
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope is a manufacturer of curtain walls, architectural glass, shower enclosures, glazing hardware, and railings.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-28Acquired
Leadership Team
Michael Marcely
Chief Financial Officer
Becky Chambers
IT Manager, Business Partner AG&M
Recent News
2025-09-22
Company data provided by crunchbase