Target Optical - EyeCare Advisor jobs in United States
cer-icon
Apply on Employer Site
company-logo

Target Optical · 1 day ago

Target Optical - EyeCare Advisor

Target Optical is a part of EssilorLuxottica, a global leader in vision care products. The Eyecare Advisor Member is responsible for delivering exceptional patient service, ensuring patients receive high-quality care, and assisting customers with their eyewear needs.

EyewearHealth CareRetail
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Greets customers without delay when they enter the location. Shows urgency in providing service to customers and satisfying their needs
Determines the reason for the customer's visit; in store explains how to shop at Target Optical; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame
Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary
Shows patience and courtesy to indecisive or difficult customers and patients
Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures
Handles and files all patient records in an organized and efficient manner
Places contact lens orders, processes shipments and properly submits invoices for payment
Accurately operates the POS system, when required, collecting proper payment following
Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized
Informs management of potential safety opportunities
Demonstrates safe work practices
Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately
Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames
Assists the customer in selecting frames and lenses that are best suited for their lifestyle, prescription and price needs. Suggests improvements and recommends solutions to problems. Reinforces customer’s final selection
Takes time to help the customers and answer questions giving them a better understanding of available options
Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have
Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses
Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed

Qualification

Customer serviceSales skillsBasic math skillsProduct knowledgeCommunicatorComputer proficiencyCash register familiarityInterpersonal skills

Required

High School Graduate /GED or equivalent experience
Strong communicator and listener to customers and associates
Strong basic math skills (addition, subtraction, multiplication, division)
Strong inter personal skills (friendly, caring, patient)
Sales skills
Knowledge of store merchandise
Familiarity with cash register, computers and calculators

Preferred

Previous experience in customer service, retail or optical

Benefits

Health care
Retirement savings
Paid time off/vacation
Various employee discounts

Company

Target Optical

twittertwitter
company-logo
Target Optical offers online booking, digital exam equipment, and contact lenses.

H1B Sponsorship

Target Optical has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)

Funding

Current Stage
Late Stage
Company data provided by crunchbase