Bank of Hope · 1 day ago
Branch Manager
Los Angeles, CA
Full-time
Onsite
Senior Level
$100K/yr - $128K/yr
7+ years expBank of Hope is seeking a Branch Manager to lead the branch in achieving sales goals and providing exceptional customer service. The role involves developing strategies for business growth, mentoring staff, and ensuring compliance with banking regulations.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Develop and implement strategies to achieve individual and branch sales goals, including new business development, referrals, and account retention
Collaborate with team members to identify customer needs and recommend tailored financial solutions
Build relationships with customers and the local community to promote the bank’s products and services
Conduct outreach activities, such as attending community events and networking, to drive branch growth and visibility
Lead, mentor, and coach branch employees, including operational and sales staff, to achieve performance goals
Conduct regular team meetings to communicate branch objectives and align staff efforts
Provide ongoing training and development opportunities to enhance employee skills and knowledge
Maintain staffing needs, including recruiting, scheduling, and performance management
Develop a strong relationship between all partners and the branch to deliver comprehensive banking
Onboarding of all new employees along with the Operations Manager
Ensure the delivery of exceptional customer service by maintaining high service standards and resolving escalated customer issues
Promote a customer-focused culture by fostering strong relationships and addressing customer feedback
Educate customers on bank products, services, and digital tools to enhance their banking experience
Oversee day-to-day branch operations, ensuring compliance with bank policies, procedures, and regulatory requirements
Collaborate with the Operations Manager to ensure operational excellence, effective cash management, and smooth workflow execution
Conduct regular audits and reviews to identify process improvements, mitigate risks, and maintain compliance with regulatory standards
Ensure branch compliance with federal and state banking regulations, including BSA, CRA, and Fair Lending requirements
Monitor and address operational risks, escalating issues as necessary to safeguard bank assets and customer information
Maintain accurate records and documentation to support compliance and regulatory reporting requirements
Qualification
Required
Bachelor's degree in accounting, business administration, or related field or equivalent experience
Minimum seven years of experience in banking and five years of experience in a management position
Fluent in English: Written and Verbal
Strong leadership, organizational, and problem-solving skills
Excellent communication and interpersonal skills, with the ability to mentor and support team members effectively
Proven ability to achieve sales goals and develop effective business strategies
Comprehensive knowledge of banking policies, regulations, and operational procedures
Proficiency with banking systems, digital platforms, and standard office software applications
Preferred
Additional Languages: Korean preferred
Benefits
Bonus
Benefits
Company
Bank of Hope
Bank of Hope is a banking institution with offices across the US.
1001-5000 employees
H1B Sponsorship
Bank of Hope has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2023 (9)
2022 (13)
2021 (9)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Dennis Schreyer
Senior Vice President, Corporate Banking Group, Head of Middle Market Loan Syndications
Recent News
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2026-01-17
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2025-09-22
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