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Andersen Corporation · 15 hours ago

Concierge Retail Service Representative

Murrysville, PA

Full-time

Hybrid

Entry Level

$24.45/hr - $35.45/hr

1+ years exp

Andersen Corporation is a leader in the window and door industry, committed to delivering exceptional customer experiences. The Concierge Retail Service Representative will serve as the single point of contact for homeowners, ensuring seamless communication and service throughout their projects.

Building MaterialHome DecorManufacturingWindowsWood Processing

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide Signature Service customer service to homeowners

Create and maintain homeowners’ job files

Schedule homeowners’ technical measure, installation date, and reminder calls

Work with sales representatives to resolve any paperwork issues, change orders, on-hold jobs, or jobs in progress

Send out the post installation survey and resolve any post-installation situations

Qualification

Customer service experienceData entry skillsMicrosoft OfficeCommunication skillsTime management skillsAttention to detailInterpersonal skillsOrganizational abilities

Required

1+ years customer service experience

Solid and accurate data entry skills

Strong communication and time management skills

Competency in Microsoft Office software

High attention to detail and organization abilities

Excellent interpersonal skills and the ability to manage simultaneous tasks

Benefits

401 (k) Plan, Employer Fixed Contributions & Company Matching

Profit Sharing

Medical, Dental and Vision Coverage

Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)

Life Insurance

Paid Time Off & Paid Holidays

Paid Maternity Leave & Paid Parental Leave

Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Company

Andersen Corporation

Glassdoor4.2

For more than 121 years, Andersen has designed, manufactured, and marketed premium windows and doors.

Founded in 1903

Bayport, Minnesota, USA

10001+ employees

https://www.andersenwindows.com

H1B Sponsorship

Andersen Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (24)

2024 (21)

2023 (11)

2022 (8)

2021 (8)

2020 (7)