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N.C. Department of Information Technology · 19 hours ago

CEPT ~ Caswell Developmental Center

Lenoir County, NC

Full-time

Onsite

Entry Level

$31K/yr - $54K/yr

1+ years exp

The North Carolina Department of Health and Human Services is one of the largest agencies in the state, focused on the health and well-being of its citizens. The Community Employment Program Technician (CEPT) serves as a lead trainer, providing instructional training to maximize individual independence across various skill domains and supporting individuals with developmental disabilities.

Information Technology & Services

Work & Life Balance

Responsibilities

Providing specialized instructional training designed to maximize individual independence across multiple skill domains

Assisting teachers in assessing individuals’ strengths, needs, and preferences to support the development of effective instructional objectives and activities

Ensuring instructional training programs are implemented correctly and consistently, with instructional responses and data accurately documented

Monitoring training programs, providing ongoing input and recommendations to support progress and continuous program development

Maintaining accurate records of work hours, performance data, and skills demonstrated by individuals

Serving as a mentor to support staff and functioning as a job coach for residents working both on campus and in community-based settings

Qualification

Instructional methodologiesVocational trainingBehavioral observationCustomer serviceTherapeutic interventionsReading comprehensionWriting skillsMentoringTeam collaborationCommunication skills

Required

Education and/or experience that is directly related to the job and results in demonstrated possession of knowledge, skills and abilities gained through at least one year of experience performing tasks similar to the ones assigned or an equivalent combination of education and experience

Necessary Special Qualifications: Valid driver's license as applicable

Preferred

Working knowledge of practical application of task

Skills in reading comprehension and writing. Ability to instruct; to establish rapport and relate to population served, their teacher and a variety of service disciplines (occupational therapist, physical therapist, speech/language pathologist, psychologist, social workers, nurses and home managers) to observe behavior and communicate observations and recommendations effectively in oral and written form

Represents the Center/Department and supports community relationships and professional courtesies, both on and off campus

Experience in receiving/delivering of goods; Basic knowledge of principles and practices used in customer service

Management Preference: Experience in vocational work settings with knowledge of instructional methodologies; recording responses to instruction, orientation and introduction of new job task, knowledge of time keeping records kept on Individuals employed; Successful completion of NCI and CPR; a Clear Valid Driver's License; Experience driving oversized delivery and regular vehicles, forklifts, and/or operating hand carts; Prior customer service experience; Experience with providing therapeutic interventions to encourage appropriate work behaviors, deescalate inappropriate behaviors and increase compliance with work request; Experience in landscaping/grounds work; Experience in auto detailing; Experience in stocking and inventory