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Charter Schools USA · 5 hours ago

Receptionist

Fort Lauderdale, FL

Full-time

Onsite

Entry Level

2+ years exp

Charter Schools USA (CSUSA) is one of the largest education management companies in the United States, dedicated to providing rigorous education to students. The Receptionist will serve as the primary reception and information resource, assisting walk-in traffic and answering phone inquiries while providing clerical and operational support to the school.

Responsibilities

Greets and directs walk-in traffic providing general information and making referrals to offices and services as appropriate

Answers phone inquiries by providing general information and/or connecting calls to offices and services as appropriate

Maintains a master guide of activities, events, and related information for the school

Performs a variety of clerical tasks which may include scheduling and maintaining records of school activities, tracking student attendance, check-in/check-out of supplies and materials, photocopying, typing, data input, sorting mail, making up file folders, and/or transmitting/receiving fax documents and email

Schedules appointments and meetings, which may include reserving conference rooms and facilities, organizing materials, sending out meeting notices, arranging for catering services, and maintaining calendars

Responds to telephone requests for specific materials to be mailed and assists with mailing general school information to parents

Responds to telephone and written requests for school information

Maintains confidentiality of records as appropriate

Serves as liaison for administrators and teachers

Ensures Front Office is organized and information sheets for parents are stocked

Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal or Business Administrator

Provides passes to students as appropriate

Orients and situates substitute teachers

Calls parents on waiting list when an opening at the school arises

Qualification

Customer service skillsOrganization skillsCommunication skillsBilingualInterpersonal skillsTime managementDetail orientedPositive attitude

Required

High school graduate or equivalent

Minimum of 2 years relevant experience

Experience working in a school office setting highly desired

Excellent customer service skills

Excellent organization, time management, and follow-up skills

Must be able to present a professional office with great customer service skills

Must have a positive attitude and be able to collaborate with others, while helping to maintain a pleasant working environment

Must be detail oriented

Understanding of and commitment to company values

Successful results of criminal and employment background check

Ability and willingness to take directions

Possesses excellent interpersonal skills and displays such between all stakeholders: being courteous, professional, and helpful

Possesses excellent communication skills: oral (including presentations), written, interpersonal (active listening), negotiating, and influencing

Has the ability to be at work consistently, to be on time, to follow instructions, to respond to management direction, and to solicit feedback to improve performance

Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness

Strives to implement best practices and positive character education consistently

Such alternatives to the above requirements as CSUSA may find appropriate and acceptable