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Ritchie Bros. · 6 hours ago

Inside Sales Representative

Fort Worth, TX

Full-time

Onsite

New Grad, Entry Level

RB Global is a leading omnichannel marketplace providing transaction solutions for buyers and sellers of commercial assets and vehicles. The Inside Sales Representative will focus on qualifying inbound leads, converting them into sales, and participating in targeted outbound campaigns to support fleet sales.

AuctionsConstructionE-CommerceTransportation

Responsibilities

Closed sales - Sell inventory generated by the fleet advisor team - jointly owns our quarterly GTV goals and post-lead funnel optimization

Sales Velocity - Reduce time from lead to sale, target - Customer Satisfaction - Ensure machine sales go smoothly for the buyer, NPS of >8 after 3 months

Price Realization - Ensure final sales prices do not degrade to reserve. Target price > 1.5X Liquidation Value

Voice of Customer - Funnel product / service feedback to the product teams to ensure continuous improvement

Systems - This person will work to build systems and process for the inside sales team

Qualification

Inside Sales skillsTech SavvyMachine knowledgeTeam performance ownershipStartup experienceCustomer experience focus

Required

Inside Sales skills - Comfortable negotiating, strong two-way communications skills, high natural optimism, good CRM system hygiene. A pattern of exceeding quota

Tech Savvy - enthusiastic tech tool user, can clearly articulate how their CRM augments their sales process & outreach

Partners, not Traders - Should be a banner carrier for the customer experience. High integrity, act as a partner - seek to become a true business partner for customers

Get in the Cab- Should show personal ownership of customer experience issues and team performance. Looking for “we succeeded because” and “I failed because” type statements

Get Your Hands Dirty - No job is too small for the customer, not afraid to do as well as lead

Build Bigger - Has an eye toward increasing performance and hunger to outperform. A pattern of success and achievement. A strong desire and need to win

Preferred

Machine knowledge / industry background - nice to have, but can be built over time

Startup experience is a plus

Benefits

Medical, dental, vision, and basic life insurances

401k plan and RB Global will match 100% for the first 4% contributed

15 days of PTO each year

Company

Ritchie Bros.

Glassdoor3.6

Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets.

Founded in 1958