Cushman & Wakefield · 2 days ago
Engineering Account Manager
Atlanta, GA
Full-time
Onsite
Senior Level
$140K/yr - $150K/yr
5+ years expCushman & Wakefield is a global leader in real estate services, and they are seeking an Engineering Account Manager to oversee preventive and corrective maintenance activities while ensuring compliance with client metrics. The role involves managing client relationships, operational financial stewardship, and leading a team to maintain efficient operations of critical infrastructure support systems.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Provides leadership and motivation for all employees by communicating core beliefs and values to create a positive work environment through fairness and equality
Establishes goals and performance criteria and measurement processes to proactively manage employees. Coordinates implementation of annual performance objectives. Assists in developing a reporting format (i.e., spreadsheet) to track completion of these objectives
Maintains accuracy of site‑specific documentation for all assets, including but not limited to property information books, as‑built drawings, drawing review documents, site operating manuals, and emergency operations manual
Schedules work and preventive maintenance tasks during periods of system inactivity or scheduled down‑time to reduce chances of business interruptions
Schedules maintenance activities including work requests and preventive maintenance. Works closely with management to ensure effects on operations are recognized, well planned, and coordinated
Ensures all engineers are properly equipped with the necessary uniforms and tools that may be required to perform their work
Monthly review of preventive maintenance cycles and tasks to improve maintenance efficiency and response
Manage Building Engines / Plant Log programs. Monitor and manage work productivity through service call and preventive maintenance program reporting
Conduct periodic inspection and audits to confirm compliance with operations and maintenance programs including service call programs, preventive maintenance, loss control prevention activities, safety training, hazardous materials, OSHA compliance, water treatment, and record keeping
Facilitate and monitor safety training programs to maintain compliance with company‑mandated requirements
Regularly inspect all MEP machinery/equipment and rooms as well as other work areas to ensure good housekeeping and safe working conditions. Produce monthly report on conditions of same
Ensure machinery inspections and individual personnel license requirements by both MA DPS and/or Insurance Underwriter are kept current
Responsible for the overall direction, setting priorities, coaching, coordination, and evaluation of employees
Development of employee goals and initiatives to promote individual skill advancement
Monitor all contracted maintenance, repair, and construction activities for conformance to established building policies and standards. Inform Senior Engineering Manager of all defective or nonconforming conditions
Review shift schedules of direct reports to assure proper coverage during vacation and holiday absences
Assist in the technical training and upgrading of skills of less‑qualified staff
Pursue employee development objectives recommended by the Senior Engineering Manager or Client
Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision‑making process; makes timely decisions
Serve as a primary day‑to‑day interface with the client to ensure satisfaction with service delivery, operational transparency, and issue resolution
Proactively communicate maintenance activities, performance metrics, risks, and improvement plans
Build and maintain strong, trust‑based relationships with client stakeholders through responsiveness, professionalism, and a service‑oriented mindset
Support financial performance of the site by monitoring budget adherence, forecasting needs, and identifying opportunities for operational cost savings
Ensure vendor, repair, and project expenditures align with approved budgets and client expectations
Provide operational inputs that support P&L accountability, including labor planning, resource optimization, and mitigation of unplanned costs
Qualification
Required
High school diploma or equivalent certification required
A minimum of 5–7 years of operational experience required
Accredited technical school, military, or college certification in HVAC and/or Operating Engineering Technologies and/or equivalent job‑related training and experience required
Universal CFC certification required
Advanced working knowledge of Building Automation Systems, Microsoft Windows, Excel, and Lotus Notes
Strong technical and problem‑solving abilities
CMMS: 5 years (Required)
Commercial HVAC: 5 years (Required)
People Management: 5 years (Required)
Driver's License (Required)
Preferred
3 or more years of facilities experience in life sciences and/or scientific research preferred
Customer relationship management: 5 years (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
H1B Sponsorship
Cushman & Wakefield has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
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