Air Liquide · 5 hours ago
TGCM Customer Service Representative II
Sherman, TX
Full-time
Onsite
Mid Level
$24/hr - $26/hr
3+ years expAir Liquide is a company that specializes in innovative electronic materials for the semiconductor industry. They are seeking a TGCM Customer Service Representative II to manage the safe and reliable distribution of gases and chemicals, ensuring timely resolutions to inventory and customer issues.
ChemicalConstructionHealth CareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingPublic SafetyTelecommunications
No H1B
Responsibilities
Responsible for inventory control of chemicals and gas cylinders
Responsible for Schedule production for manufacturing operation by releasing jobs
Interface with customers to resolve issues including those with forecasts, special order, and non-delivered orders
Ensure that all stock-out situations are resolved in a timely manner
Interface with supplier to ensure that deliveries are on time, correct inventory levels are maintained, and non-conforming material is returned in a timely manner
Provide feedback to customers and management when actual usage varies significantly from forecast and it is impacting inventory levels
Maintain a list of all supplier contacts including account Reps. Order entry clerks, accounts receivable clerks, etc
Elevate all critical inventory shortage situations to all parties affected and the appropriate levels of management
Qualification
Required
HS Diploma or equivalent and 3+ years of customer service/Oracle experience
Ability to identify and analyze situations when customer forecast does not equal actual usage
Ability to utilize Min/Mix system to accurately forecast
Familiar with Oracle Applications, or experience with another computerized system for purchasing, and inventory
Ability to effectively utilize MS Word and Excel
Ability to Work in a Team Environment
Ability to communicate and coordinate issues
Benefits
Medical
Dental
Vision
Life Insurance
Short-Term Disability
Long-Term Disability
401(k) match
Flexible Spending Accounts
EAP
Education Assistance
Parental Leave
Paid time off
Holidays
Company
Air Liquide
Air Liquide supplies industrial gases and services to various industries including medical, chemical and electronic manufacturers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
The European Innovation Fund
2025-03-13Post Ipo Debt· $542.74M
2024-12-10Grant· $115.84M
2024-05-23Post Ipo Debt· $500M
Leadership Team
Amelia Irion
Vice President Human Resources
Armelle Levieux
VP Innovation, Electronics and H2
Recent News
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Company data provided by crunchbase