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Conifer Health Solutions · 21 hours ago

Operational Training Specialist

Turlock, CA

Full-time

Onsite

Mid Level

$30.90/hr - $46.36/hr

3+ years exp

Conifer Health Solutions is seeking an Operational Training Specialist to support the formation and execution of strategic training initiatives. This role involves mentoring team members and leaders, conducting training needs assessments, and delivering high-quality training programs to align with the company's strategic vision.

Health Care

Responsibilities

Function as both a liaison and an advisor and provides operational and technical training

Plans and facilitates the delivery of training for new-hire probationary and tenured employees for their assigned areas

Develop strong working relationships with internal customers; acts as culture and retention improvement point of contact

Support the development and execution of regulatory, procedural, and legal authority changes; plans, develops, updates, and delivers training that is consistent with the changes

Ensures training for employees in their assigned area is current

Participates in the design and delivery of training programs, helps develop and prepare job aids, training manuals and other training material

Support the development and execution of learning experiences including instructor-led training, mentoring program, online programs and more

Create and manage classroom training curriculum in the learning management system; track schedules, enrollment, and attendance, and administer post-learning survey for instructor led virtual and in-person training

Conducts and participates in classroom instruction and on-the-job training

Coordinate all activities related to instructor-led training activities including personal travel coordination, and team member logistics such as room location, equipment, computer access, parking, and catering

Collect, consolidate, and interpret internal and external data to understand the organization’s development needs; report data with appropriate frequency

Reviews completed work for thoroughness, accuracy, timeliness, and conformance with established standards during all learning activities and on-site assessments

Maintain appropriate documentation

Qualification

OperationalHR processesTraining program designLearning Management SystemsClassroom managementProject managementAnalytical skillsWordExcelPowerPointEffective communicationOrganizational skillsAdaptability

Required

Knowledge of Operational and HR processes (e.g., regulatory, financial performance, performance management, learning development planning and execution, team member engagement, retention, terminology, policy, and procedures)

Ability to communicate effectively with team members in a variety of media

Ability to work comfortably with all levels and all areas of the organization

Strong organizational and project management skills

Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning environment

Ability to work with minimal supervision, self-starter and demonstrates initiative

Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change

High engagement; supportive of leadership and role model for Conifer values and guiding behaviors

Independent, logical thinker with advanced troubleshooting and analytical skills

Proficiency in Word, Excel, and Power Point

Minimum education: college degree preferred but will consider work experience in lieu of degree

Previous 3-5 years' experience in Access Operations or Learning and Development

Ability to travel

Must be able to work in sitting position, speak clearly, use computer and answer telephone

Preferred

Knowledge of Business Operations and Learning Management Systems is preferred

Benefits

Medical, dental, vision, disability, and life insurance

Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.

401k with up to 6% employer match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.