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Freedom Mortgage · 1 day ago

Manager, Outbound Servicing Transfers

United States

Full-time

Onsite

Mid, Senior Level, Lead/Staff

8+ years exp

Freedom Mortgage is a company focused on mortgage servicing and acquisitions. The Manager, Outbound Servicing Transfers is responsible for overseeing various functions within the Sales & Acquisitions department, ensuring compliance with servicing transfer requirements and managing the offboarding of loans to purchasers.

Financial ServicesInsuranceMortgage

Responsibilities

Responsible for ensuring that all transfers of servicing to include whole loan sales, MSRs sales, subserviced loans and repurchases are completed within investor, PSA and Transfer Instructions requirements

Responsible for ensuring all sales comply with the complex loan data and reporting requirements outlined in the executed Servicing Transfer Instructions to successfully offboard loans to the Purchaser’s Servicing System of Record

Ability to analyze and negotiate requirements of Purchase and Sales Agreements, Servicing Transfer Instructions and Letters of Intent related to outbound Servicing Transfers to ensure Freedom can meet the Purchaser’s requirements within the Servicing Operational parameters and Compliance objectives

Responsible for ensuring compliance with RESPA, CFPB and Agencies Guidelines when off boarding loans to the Purchaser’s System of Record and limit risk exposure to Freedom

Responsible for ensuring all agency submission requests directly to FNMA/FHLMC/GNMA on behalf of Freedom Mortgage comply with terms of the Purchase and Sale agreements and Agency requirements preventing the denial of a Sale for Freedom Mortgage avoiding the risk of negative financial implications

Responsible for ensuring repurchased loans acquired from all channels within Freedom are processed in accordance with Purchase and Sale Agreements, Servicing Transfer Instructions, CFPB and other regulatory requirements

Responsible for implementation of new regulatory agency programs by HUD, VA, FHA, FHLB, FNMA, FHLMC, GNMA and other regulatory agencies affecting outbound transfers of servicing. Also responsible for ensuring controls and procedures are established to meet all regulatory requirements and internal process and procedures

Responsible for ensuring control reports, and reconciliations are completed accurately and timely to ensure key data fields are off boarded to Purchasers’ Servicing System of Record accurately and in compliance with Servicing Transfer Instructions and requirements

Responsible for the reconciliation of clearing accounts tied to the service release loans within the timeframes established by internal accounting practices and regulatory requirements

Update and maintain key transfer documents to include but not limited to Servicing transfer task lists in Smartsheet and/or other related applications, all adhoc and system generated Data Reports meet Purchaser’s requirements, and all necessary Servicing Lines of Business are kept abreast of requirements and timelines for each sale and/or transfer of servicing

Responsible for ensuring all internal process and procedure documents are maintained as internal processes change and external regulatory requirements are mandated

Create task plans and action items for tracking projects, timelines adherence and completion of the projects

Comply with all company policies and procedures

Maintain regular and punctual attendance

Performs other related duties as assigned

Qualification

Investor/PSA requirementsRESPA complianceCFPB complianceRisk managementAnalytical skillsNegotiation skillsCommunication skillsOrganizational skillsAttention to detailTime management

Required

Strong knowledge of investor/PSA requirements, RESPA, CFPB and Agencies Guidelines

Ability to manage and mitigate potential risk exposure

Strong relationship building and communication skills with key agency stakeholders

Ability to implement and maintain robust compliance programs

Ability to provide training and guidance to relevant stakeholders

Strong analytical and negotiation skills

Ability to develop and implement effective quality control processes

Attention to detail

Strong organizational and time management skills

Ability to communicate with executive leadership regarding matters of significant importance to the organization

High School Diploma/GED required

Bachelors Degree from a Four (4) year College/University and 8 years related experience and/or training; or equivalent combination of education and experience