NEOGOV · 1 day ago
Executive Director of Institutional Effectiveness
Big Bend Community College (BBCC) invites applications for an Executive Director of Institutional Effectiveness in the college's Institutional Research & Planning Department. This role provides strategic leadership in advancing a culture of data-informed decision-making, continuous improvement, and institutional accountability, while overseeing accreditation processes and supporting institutional planning and assessment activities.
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Responsibilities
Supervise the process for data requests, analysis, and reports that enhance data-informed decision-making processes
Manage SBCTC data extraction and table creation to support specialized tracking (e.g. College in the High School (CiHS), Career and Technical Education (CTE), athletic compliance reporting)
Oversee the preparation and submission of required state, State Board of Community & Technical Colleges (SBCTC), and federal reports related to institutional effectiveness and student outcomes by published deadlines
Pursue opportunities where strategic research can drive significant outcomes, helping to shape data and information into strategic priorities and change needs
Ensure the application of advanced institutional research methodologies and systems in the creation and management of data
Lead efforts to modernize institutional data systems, dashboards, and analytic tools to enhance evidence-based decision-making and transparency
Organize, manage, and participate in the annual planning and budgeting process
Work effectively with staff from the State Board for Community and Technical Colleges (SBCTC), other higher education institutions, local school districts, and other agencies to gather and analyze information for campus use to support student success and campus initiatives
Present data, analysis, and research results to Executive Team, Cabinet, college-wide committees, and the Board of Trustees
Serve on the SBCTC Research and Planning Commission, related subcommittees and other committees and councils related to the planning, research, and assessment. Serve as the chair of the Data Committee
Attend appropriate conferences, maintain membership in appropriate professional organizations and remain current with developments in the field of institutional research and effectiveness
Support data needs for the development of grant applications, and then the grant reporting requirements
Serve as a trusted liaison on sensitive strategic priorities, maintaining confidentiality while ensuring progress
Lead the development and implementation of institutional assessment reporting
Work closely with departments to align assessment and evaluation activities with institutional goals
Ensure appropriate college personnel charged with submitting plans and results adhere to established timelines
Direct operations and activities involved in the research, review, analysis, interpretation and reporting of a variety of data and information used in assessing institutional effectiveness and student success
Communicate assessment results and insights to various stakeholders, including students, staff, faculty, and college leadership
Use assessment findings to identify areas for improvement and support the development of continuous improvement action plans
Promote a culture of continuous improvement and data-informed decision making across the institution
Support the BBCC Accreditation Liaison Officer (ALO) in communicating and coordinating with the Northwest Commission on Colleges and Universities (NWCCU)
Support the coordination of all national accreditation activities, including self-studies, interim reports, and site visits
Support the ALO in ensuring institutional compliance with accreditation and assessment standards, including those of NWCCU
Facilitate the development and implementation of plans to address recommendations or requirements from accreditation reviews
Maintain up-to-date knowledge of accreditation standards and best practices
Provide training and support to faculty and staff on accreditation process and requirements
Prepare and submit required reports and documentation to the NWCCU promptly
Provide support for the institution's strategic planning initiatives, including reports on the status and progress of the institution's Strategic Plan goals and objectives
Collaborate with campus leaders to integrate assessment results, accreditation findings, and institutional data into continuous improvement processes
Provide guidance and support to departments, groups, and individuals across the college in support of alignment between operational plans and the institutional strategic plan
Oversee the development and maintenance of data dashboards to track key performance indicators and present regular progress highlighting achievements and areas needing attention. Monitor the appropriateness of institutional performance indicators and recommend modifications as appropriate
Qualification
Required
Master's degree or an equivalent combination of education and professional work experience as determined by the college
At least five (5) years of progressively responsible experience using data and information technology to inform planning and practice
Proficient with data tools and platforms such as SPSS, SAS, SQL, Tableau, or Power BI
Demonstrates responsiveness to and understanding of the diverse academic, socioeconomic, disability, gender identity, sexual orientation, and ethnic backgrounds represented among community college students
Preferred
Experience within the Washington Community & Technical College system
Experience coordinating complex initiatives in higher education or a large public-sector environment, preferably involving academic governance and institutional planning
Familiarity with academic governance, institutional planning processes, and organizational change management
Demonstrated ability to work on multiple projects and adjust priorities with ease in a fast-paced environment
Excellent written and verbal communication skills, with the ability to distill complex data and issues into clear recommendations
Proven ability to exercise independent judgment, discretion, and professionalism on matters of institutional significance
Demonstrated experience managing complex and confidential issues of institutional significance with sound judgment and discretion
Strong interpersonal skills with ability to build trust, foster collaboration, and represent the college with credibility
Previous experience working on accreditation teams
Benefits
Health, vision, prescription drug, and dental insurance for the employee and dependents
Basic life insurance, AD&D, and long-term disability insurance
Additional insurance coverage, like auto insurance, is available to state employees at reduced rates
Excellent retirement plan, which includes employer contributions
Two tax-deferred retirement investment programs
12 paid holidays
12 days of sick leave
Vacation accrual of 12-24 days of vacation per year
Internal and external opportunities for training and development
State Employee Tuition Waiver program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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