CentralSquare Technologies · 3 hours ago
Professional Services Consultant II
USA
Full-time
Onsite
Entry, Mid Level
2+ years expCentralSquare Technologies is a trusted provider of public sector software in North America, committed to supporting public sector operations. The Professional Services Consultant II will work with customers to implement software solutions, assist in system configuration, provide training, and ensure project deliverables are met while building strong customer relationships.
ComputerSoftware
Responsibilities
Assist customers with system configuration based on recommended best practices, workflows, and business requirements
Perform system demonstrations and assist the customer with system review prior to go-live
Develop and maintain subject matter expert knowledge for the configuration of our software solutions
Provide consistent follow-through on the project tasks, deliverables, and communications with the Project Manager and the clients
Build and maintain strong working relationships with customers
Work independently with minimal supervision to meet required deadlines for a project as well as taking responsibility and ownership of issues and assignments
Work with a wide range of disciplines and personalities, both internally and externally
Works independently and may QA the work of other consultants
Plans his or her training projects as needed
Mentor junior resources to grow their skill sets and maintain a high-functioning team
May conduct one on ones with team members
Assists team members on escalations when needed for small/medium size projects. Consult on large size projects with the help of manager
Maintains current and identify new professional services tools and/or software to increase productivity
May lead large group meetings on process and product
May lead weekly team meetings and provide weekly status notes
Comfortably and effectively presents to audiences of various sizes and leadership levels internal and external
May communicate and review work assignments with the team
May work with team members to proactively avoid repeat problems for future implementations
May create weekly financial milestones, monthly forecasting for revenue recognition, and end-of-month project percent complete
May create forecasts of revenue for projects
Performs all other duties as assigned
Qualification
Required
B.A. or B.S. Degree or an Associate's Degree or certificate with equivalent work experience
2-4 years of experience
Ability to adapt quickly to changing business and customer needs, maintaining a high degree of flexibility
Ability to handle multiple projects and tasks simultaneously
Ability to learn new applications and system features quickly
Dedicated to the best possible customer experience and takes initiative to improve it
Desire to travel up to 75% for training at customer sites
Ability to articulate technical and functional concepts to technical and non-technical audiences
MS Product Suite, including working knowledge of MS SQL Server
Benefits
Tuition reimbursement
Parental leave
Paid volunteer hours
Unlimited PTO
Company
CentralSquare Technologies
CentralSquare Technologies is the trusted provider of public sector software in North America.
1001-5000 employees
H1B Sponsorship
CentralSquare Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (5)
2023 (9)
2022 (14)
2021 (7)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Ares Management
2024-04-05Debt Financing· $1.2B
2014-11-01Series Unknown
Leadership Team
Manolis Kotzabasakis
Chief Executive Officer
Steve Cover
Chief Technology Officer
Recent News
Morningstar.com
2025-12-15
Company data provided by crunchbase