HCA Florida Sarasota Doctors Hospital · 16 hours ago
Telecom Operator
HCA Florida Sarasota Doctors Hospital is committed to providing exceptional patient care and is seeking a Telecom Operator to join their team. In this role, you will operate a switchboard to manage incoming and outgoing calls, provide information to callers, and respond to emergency situations.
Hospital & Health Care
Responsibilities
You will answer multiple incoming telephone lines
You will obtain necessary information and transfers calls to correct extensions
You will provide information to callers as appropriate
You will perform overhead paging
You will monitor all alarms located in PBX and notify appropriate personnel
You will respond quickly to disaster and emergency situations
You will assist with the maintenance of directories on-call list
Qualification
Required
Previous PBX experience is desirable
Experience in customer service position
Ability to fluently speak and understand English
Ability to perform calmly, competently and quickly in emergencies
Preferred
Previous experience in hospital setting preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.