iTi Tropicals · 1 week ago
Associate Technical Documentation Specialist
Lawrence, NJ
Full-time
Onsite
Entry Level
$50K/yr - $65K/yr
1+ years expiTi Tropicals is the leading supplier of tropical and exotic fruit juice concentrates and purees in North America, seeking an Associate Technical Documentation Specialist to join their Quality Group. This role involves logging and tracking customer technical inquiries, maintaining technical documentation, and supporting quality verification activities in compliance with FSMA regulations.
Customer ServiceFood and BeverageFruitOrganic
Hiring Manager
Tiffany McKeehen, SHRM-CP
Responsibilities
Log in and track progress on technical requests from customers. Review, assess and respond to written technical requests in various formats
Update and maintain technical documentation, track changes, and maintain supplier, warehouse, and carrier documents year over year in a systematic fashion to facilitate ease of use and identification
Support and assist quality verification activities including but not limited to review and approval of food safety documentation, temperature monitoring records and lab testing results
Direct and execute certificate of analysis review and approval process
Support and assist complaints process as needed
Support company certification efforts such as organic, corporate social responsibility, sustainability
Other responsibilities as assigned
Qualification
Required
Attention to detail and strong organizational skills are essential
Effective verbal and written communication skills
Advanced proficiency in Microsoft Office/Oracle products including Excel, PowerPoint, Word, and NetSuite
Other essential skills include time and task management, strong organization, planning, and interpersonal skills, and effective verbal and written communications
Preferred
Associates or Bachelor's degree in a Science based field, or other related discipline preferred. Will consider other related qualifications
1-3 years' experience in related field preferred (quality assurance, safety, regulatory, documentation control, etc.), will consider other related experience
Experience in electronic document management systems a plus (e.g., TraceGains, Sedex)
Company
iTi Tropicals
iTi Tropicals is an importer of fruits and vegetables.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gert van Manen
President and CEO
Company data provided by crunchbase