Diversey · 23 hours ago
Technical Account Specialist - San Jose/Santa Clara
California, PA
Full-time
Hybrid
Entry Level
$57K/yr - $95K/yr
1+ years expSolenis is a leading global provider of water and hygiene solutions, and they are seeking a Technical Account Specialist for Diversey. This role involves managing businesses within the assigned territory, ensuring customer satisfaction with cleaning and sanitation programs, and maintaining chemical dispensing platforms and dish machines at customer sites.
ChemicalClean EnergyCleaning ProductsHealth CareSustainability
Responsibilities
Ensure customers have an outstanding experience with the Diversey cleaning and sanitation program
Establish excellent relationships at all customer organization levels (end users /supervisors/managers)
Ensure an environment of total security by full adherence to policies, procedures, and better working practices raised by the EHS department
Install equipment following Standard Operating Procedures
Conduct routine visits, maintaining existing customer equipment in working conditions
Train customers on safe equipment use, Safety Data Sheets, cleaning procedures, and product information
Check inventory, to ensure customers have the minimum amount of supplies needed on-site, purchasing orders, and program compliance
Serve as the voice of the customer – recap areas of focus, follow up, regarding issues, and capture customer satisfaction
Diagnose and resolve technical problems and/or conditions
Manage adequate inventory levels in company vehicle and storage units
Repair leased dish machines and equipment following priorities and in accordance with the service level agreement
Execute administrative Duties – complete timesheet daily, follow up on equipment/parts purchasing orders, document consumption of equipment/parts at customer sites for cost allocation purposes, and review the weekly customer visit plan with your manager
Complete paid annual training program and mandatory safety training
Qualification
Required
High School diploma or equivalent required
1+ years of field service experience (maintaining industrial equipment / mechanical problem solving) or selling cleaning solutions/equipment to Hospitality/Food Service businesses
Availability to support business needs (emergency calls) which may happen during the evening/night, on weekends, and over holidays
Computer technology experience – Email, Excel, Word, Google Apps, Cell Apps
Possess a valid US Driver's License with a good driving record and the ability to drive for extended periods
Physical Requirements: moving objects up to 50 lbs and executing precise work in limited spaces, including effective use of power tools in limited spaces
Plumbing and electrical skills
Must have a professional attitude and be self-motivated/directed
Must have high attention to detail, time management, communication, decision-making, interpersonal relationships, and organizational skills
Ability to work cross-functionally to achieve company goals
Preferred
Experience with Salesforce (FSL)
Benefits
Medical, dental and vision benefits available day one.
401(k) with matching.
Paid time off plus holidays.
Learning and development opportunities.
Wellness programs.
Company
Diversey
Diversey offers a vast range of commercial cleaning, sanitation, and hygiene solutions for businesses. It is a sub-organization of Sealed Air.
10001+ employees
H1B Sponsorship
Diversey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (2)
2021 (6)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$2.38BKey Investors
CD&R LLP
2023-03-08Acquired
2021-03-24IPO
2009-11-24Private Equity· $477M
Leadership Team
Filitsa Triantafilia Tsitouris
Executive Director, HR - Global Talent Leader and Global HR Business Partner at Diversey
Recent News
Morningstar.com
2025-11-14
2025-09-19
Company data provided by crunchbase