Benchmark Network Solutions · 3 days ago
Senior MSP leader
Durham, NC
Full-time
Onsite
Senior LevelBenchmark Network Solutions is a trusted IT partner serving businesses, schools, and government agencies in the Triangle area since 1992. The Senior MSP Leader will lead IT operations, enhance service delivery, manage client relationships, and ensure operational efficiency of managed services while overseeing a team of IT professionals.
ConsultingInformation TechnologyManagement Information Systems
Hiring Manager
Faisal Ahmed
Responsibilities
Lead IT operations and enhance service delivery
Manage client relationships and ensure operational efficiency of managed services
Oversee a team of IT professionals and drive strategic initiatives
Manage vendor relationships and develop innovative IT solutions aligned with client goals
Monitor and manage IT infrastructure, ensuring compliance
Provide guidance and mentorship to the technical team
Qualification
Required
Expertise in IT Operations Management, including overseeing IT services, infrastructure, and project management
Proven leadership and team management skills, including experience mentoring technical staff and fostering professional development
Client Relationship Management skills to ensure outstanding service delivery and maintain strong partnerships with stakeholders
Technical knowledge in networking, servers, security systems, and cloud technologies
Proficiency in strategic planning, budgeting, and implementing IT solutions to align with business goals
Outstanding problem-solving, organizational, and communication skills
Bachelor's degree in Information Technology, Computer Science, or a related field
Preferred
Advanced certifications such as ITIL, PMP, or CCNA are a plus
Company
Benchmark Network Solutions
Benchmark Network Solutions is an IT projects, managed IT services, and IT consulting company.
Founded in 1992
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Faisal Ahmed
CEO
Company data provided by crunchbase