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Liberty Federal Credit Union · 18 hours ago

Assistant Branch Manager

BRANCH CREEK OFFICE, Franklin, TN, US

Full-time

Onsite

Mid Level

Liberty Federal Credit Union is a full-service credit union seeking an Assistant Branch Manager to assist with daily operations at the Branch Creek office. The role involves working closely with the Branch Manager to ensure compliance with policies while delivering excellent member service.

BankingCreditFinancial Services

Responsibilities

Serve as a primary consumer loan officer

Meet with members to determine their lending needs and recommend appropriate loan type

Maintain an active knowledge base of lending products, guidelines, policies, and procedures

Identify and recommend additional products that meets the member’s needs

Ensure all required lending documents are completed accurately

Make follow up outbound calls to members to inquire about lending needs

Strive to meet monthly lending goals

Serve as an account service representative

Meet with members to determine their banking needs and recommend appropriate accounts

Assist members with enrolling in credit union products and services

Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures

Ensure all required account documents are completed accurately

Strive to meet cross sell goals

Assist members with certificates, IRA and HSA accounts

Serve as a Notary Public and Signature Guarantee for credit union transactions

Maintain a working knowledge of the credit union’s core processing system

Serve as a back-up member service representative

Process various member transactions promptly and accurately

Provide exceptional member service

Maintain an active knowledge base of all MSR policies and procedures

Strive to meet cross sell goals

Assist Branch Manager with weekly timesheet schedules

Assist Branch Manager with MSR evaluations

Assist with balancing, loading, and maintaining all bank equipment

Supervise, open, and close the office in the absence of the Branch Manager or when necessary

Assist Branch Manager with cash drawer audits and MSR balancing

Serve as a combination holder for ATM processing and maintenance

Serve as a member of the alarm response team

Qualification

Consumer loan officerLending productsAccount service representativeNotary PublicCore processing systemExceptional service skillsMulti-tasking skillsProfessionalismProblem-solving skillsConfidentiality

Required

Exceptional service skills

Professionalism

Confidentiality

Multi-tasking skills

Problem-solving skills

Previous credit union or financial institution experience

Benefits

Bonus and incentive opportunities

Paid Holidays

Paid Time Off (Vacation, Sick and Personal Days)

Medical, Dental and Vision Insurance

401(k) retirement program with matching funds

Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance

Tuition Reimbursement Program

Company

Liberty Federal Credit Union

About Liberty Federal Credit Union Liberty Federal Credit Union is a member-owned financial institution focused on returning value through innovative products and services.

Founded in 1936