Zurich Cover-More · 21 hours ago
Express Claims Adjuster II
Stevens Point, WI
Full-time
Hybrid
Entry Level
1+ years expZurich Cover-More is one of the world’s leading travel insurance and assistance providers, dedicated to protecting travelers with personalized support. The Claims Adjuster role involves assessing and investigating travel-related claims, ensuring timely resolutions while providing exceptional customer support and maintaining clear communication with stakeholders.
Insurance
Responsibilities
Provide exceptional customer support to claimants throughout the claims process
Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
Communicate with claimants using empathy to gather necessary documentation
Apply policy guidelines to determine coverage and claim validity
Maintain detailed claim records within the internal claims systems
Comply with all statutory and regulatory requirements in all applicable jurisdictions
Qualification
Required
1-2 years of customer service experience
Be eager to learn new skills within the claims and insurance industry
Excellent written and verbal communication skills
An eye for details, supporting thorough investigations and precise documentation
A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment
Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month
Benefits
Job flexibility
Career growth
Take the time you need, for you and your community
Investing in your health and your future
Diversity and inclusion
Company
Zurich Cover-More
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase