BMO · 6 hours ago
Director, Value Stream & Process Engineering
Chicago, IL, USA
Full-time
Onsite
Senior Level, Lead/Staff
$137K/yr - $238K/yr
9+ years expBMO Bank N.A. is seeking a Director of Value Stream & Process Engineering to design and manage processes that align with business strategies and enhance customer experience. The role involves fostering a culture of collaboration, advising senior leaders on business decisions, and leading process transformation initiatives.
BankingCrowdfundingFinanceFinancial Services
Responsibilities
Designs, develops, tests, implements, measures and manages processes
Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do
Ensures alignment between values and behaviour that fosters diversity and inclusion
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders
Attracts, retains, and enables the career development of top talent
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance
Develops an expert understanding of business/group challenges
Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives
Networks with industry contacts to gather competitive insights and best practices
Recommends measures to improve organizational effectiveness
May consult to or serve on various committees and task forces
Counsels senior leaders regarding process transformation
Acts as a subject matter expert on relevant regulations and policies
Stays abreast of industry and business trends through benchmarking and/or participation in professional associations
Influences and negotiates to achieve business objectives
Assists in the development of strategic plans
Identifies emerging issues and trends to inform decision-making
Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution
Contributes to the design and leads the execution of the overall strategic plan for Process Transformation
Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals
Develops the business case by identifying needs, analysing potential options and assessing expected return on investment
Conducts independent analysis and assessment to resolve strategic issues
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators
Monitors and tracks performance, and addresses any issues
Designs and produces regular and ad-hoc reports, and dashboards
Breaks down strategic problems, and analyses data and information to provide insights and recommendations
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives
Leads the development of the communication strategy focusing on positively influencing or changing behaviour
Ensures consistency of implementations and methodologies across businesses/groups
Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success
Defines frameworks for managing processes, policies or procedures, etc. in the business/group
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution
Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting
Reviews proposed function/project team outputs for implications to workflow design
Collaborates in the design, implementation and management of core business/group processes
Designs processes based on business requirements and best practices. Ensures the processes adhere to applicable risk, regulatory and compliance requirements
Streamlines, simplifies and continuously improves existing processes
Documents processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating, and implementing processes with stakeholders
Ensures all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards
Looks for opportunities to eliminate, simplify and automate processes. Recommends approaches or changes to streamline and integrate processes to improve overall efficiency
Maintains current process documentation to ensure available for stakeholders as required
Supports management of processes using established methodologies and tools/system/technology
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
Participates in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience
Develops an understanding of organizational interactions and complexity to engage with the appropriate stakeholders
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning
Resolves issues regarding processes that are raised from all sources/stakeholders
Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO
Influences how teams/groups work together
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems
Communicates abstract concepts in simple terms
Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives
Anticipates trends and responds by implementing appropriate changes
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically 9+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience
Possesses a deep understanding of and problem solving ability for issues within the business/group
Knowledge of business analysis, project delivery practices and standards across the project lifecycle - Expert
Knowledge of business/group processes, procedures and controls - Expert
Understanding of risk, regulatory and compliance requirements - Expert
Seasoned expert with extensive industry knowledge
Technical leader viewed as a thought leader for innovation
Verbal & written communication skills - Expert
Analytical and problem solving skills - Expert
Influence skills - Expert
Collaboration & team skills; with a focus on cross-group collaboration - Expert
Able to manage ambiguity
Data driven decision making - Expert
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO
We’re a bank, but there’s more to it than that. When you join BMO, it opens a world of opportunities.
10001+ employees
H1B Sponsorship
BMO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (6)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.54B2025-10-23Post Ipo Debt· $142.91M
2025-02-26Post Ipo Debt· $871.76M
2024-07-09Post Ipo Debt· $750M
Leadership Team
David Casper
U.S. Chief Executive Officer
Azam Dawood
Head Of Sourcing
Recent News
MarketScreener
2026-01-06
2025-12-24
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