Nemacolin · 4 hours ago
Event Concierge Intern
Farmington, PA
Internship
Onsite
Intern
1+ years expNemacolin is offering a 12-15 week summer internship program for juniors interested in a hospitality career. The Event Concierge Intern will provide high-touch guest support and assist the Conference Services Team during events, ensuring a seamless experience for attendees.
LeisureLifestyle
Responsibilities
Maintain consistent, high-quality guest support for group and resort programs
Support Conference Services during peak periods and complex events
Support guest requests and group movements
Draft and assist with client communications
Coordinate with departments under direct supervision
Serve as the primary point of contact for meeting planners, ensuring all event details are communicated clearly and accurately to operational departments
Work closely with Convention Services and Catering Managers to ensure every event meets the highest standards and aligns with client expectations
Manage the day-to-day coordination of hotel events, overseeing event logistics and ensuring client needs are met from start to finish
Proactively resolve any issues that arise during events, ensuring a seamless experience for all attendees
Maintain thorough knowledge of hotel event spaces and group dynamics to provide expert guidance and support throughout the planning process
Participate in Pre-Convention Meetings, Banquet Event Order Meetings, and weekly Group Resume meetings to ensure all team members are aligned and prepared for upcoming events
Handle special projects assigned by the department leaders, contributing to the overall success of the events team
Qualification
Required
Must be a junior currently enrolled in a college or university. Preference given to those studying hospitality with an interest in event coordination
At least one year of experience in a customer-facing role, demonstrating the ability to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to professionally interact with guests, colleagues, and management
Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
A calm and problem-solving mindset when working under pressure, with a focus on addressing client needs efficiently
Detail-oriented, ensuring all event logistics are managed and executed according to plan
Flexibility to work varied schedules, including evenings, weekends, and holidays, based on the needs of the events
Ability to lift, move, and place items up to 30 pounds, and stand or walk for extended periods during shifts
Company
Nemacolin
The New Nemacolin Story Begins Here… Discover the magic of Nemacolin, a resort in the Laurel Highlands of southwestern Pennsylvania.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Maggie Hardy
Owner & CEO
Dusty Reagan
Chief Financial Officer
Recent News
2025-10-15
Company data provided by crunchbase