Creative Risk Solutions (CRS) · 1 day ago
Sr. Liability Claims Specialist, Supervisor
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expCreative Risk Solutions is a leading provider of innovative risk management solutions, specializing in customized claims management. The Sr. Liability Claims Specialist, Supervisor will lead a team of adjusters, ensuring exceptional claims handling and operational excellence while supporting clients with complex liability exposures.
InsuranceProperty ManagementRisk Management
Responsibilities
Adjudicate claims as needed, investigate, negotiate settlements, and maintain accurate documentation
Monitor claims, especially in litigation, ensuring timely responses and adherence to "Best Practices for Claims."
Research and respond to inquiries from insureds, claimants, agency partners, and carriers
Meet with clients to discuss complex claims and coverage issues
Maintain open communication with customers and fronting carriers
Assist staff with litigation management and decision-making
Ensure appropriate talent placement, coach team members, conduct performance feedback, and support career development
Manage timesheets, time off requests, and participate in compensation decisions
Facilitate team meetings, attend internal and external training, and coordinate ongoing training
Set regular file review diaries and meet with staff monthly for performance enhancement
Conduct quarterly team meetings and help staff set and monitor annual goals
Participate in round tables, train and mentor team members, and serve on company committees
Encourage subrogation and fraud identification, participate in claim reviews and Risk Control Workshops
Mediate between insureds and insurance companies, interpret reports, and use data to drive change
Qualification
Required
Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU
Licensing: Active state specific Life & Health/Property Casualty Insurance agent's license required or the ability to acquire license within three months of hire
Experience: 8-10 years of adjusting property and casualty claims, including litigated claims
Skills & Technical Competencies: Knowledge of General and Auto Liability coverages and claims processing procedures
Ability to work independently and in a team, perform complex mathematical calculations, and manage multiple tasks
Knowledge of state insurance regulations, ability to pass licensing exams, and commitment to ongoing education
Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance
Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions
Preferred
Prior agency, loss control or carrier experience preferred
Prior supervisory experience preferred
Benefits
Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!
Company
Creative Risk Solutions (CRS)
At Creative Risk Solutions, our goal is to provide the best people, services, products, and systems to produce a measurable, positive impact on your bottom line.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase