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Union Bank & Trust · 20 hours ago

Investment Relationship Coordinator

Lincoln, NE

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Union Bank & Trust is seeking an Investment Relationship Coordinator to support sales and implementation of investment solutions for individuals and small businesses. The role involves providing exceptional customer service, assisting Investment Officers with account management, and ensuring compliance with bank policies and regulations.

Financial Services

Culture & Values

Responsibilities

Provide excellent proactive customer service for all investment clients. Work alongside and support Investment Officers in monitoring existing and onboarding all new accounts

Proficient understanding of IRS regulations and ability to effectively communicate on Traditional IRA’s, Roth IRA’s, Inherited IRA’s, SIMPLE IRA’s, SEP IRA’s and basic investment knowledge

Complete administrative duties and account opening for all RPS IRA accounts. Acts as point of contact for incoming rollover inquiries and requests

Coordinate the execution of legal documents and maintain documents to ensure account files are complete and in compliance with bank policies

Execute all daily transactions including contributions, distributions, fees, transfers and general account maintenance. Facilitate ACH transactions and monitor cash report for overdrafts and uninvested funds

Prepare monthly asset and new account reports for UBT and Ameritas Investment Company compliance reports as well as mutual fund performance and fact sheets Assist Investment Officer in preparing individual account review materials

Assist Investment Officers establishing new SIMPLE IRA plans, preparing enrollment materials and conducting individual education meetings

Collaborate with RPS Client Services team to facilitate rollovers and provide terminated participants with investment options

Coordinate all Ameritas Investment Company account operations via Docupace and Wealthscape

Assist in processing and monitoring mutual fund and stock trades for RPS sub accounts clients with alternative brokers and self-directed accounts

Participate in ongoing education and training for product knowledge and IRS updates

Coordinate training and cross training with the Administration team to provide backup

Provide customer service for incoming Docusign and maintain all links and form regulatory updates as required

Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required

Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies

Image all accounts and correspondence and perform other duties or special projects as assigned

Regular and reliable attendance is an essential function of this position

Qualification

IRA regulations knowledgeInvestment operations experienceMicrosoft Office proficiencyDocuSign proficiencyFinancial software experienceResearch skillsCustomer service orientationProblem-solving skillsEffective communicationOrganizational skills