Noblesoft Technologies · 1 day ago
L1 Technical Support
Troy, MI
Contract
Onsite
New Grad, Entry Level
$15/hr - $18/hr
0+ years expNoblesoft Technologies is hiring L1 Technical Support Executives for an on-call/voice support process. The role involves handling inbound and outbound technical support calls and providing first-level assistance to customers.
SoftwareSupply Chain Management
Responsibilities
Handle inbound technical support calls professionally
Understand customer issues and provide first-level troubleshooting
Resolve basic hardware, software, and connectivity issues
Log and update call details in the ticketing system
Escalate complex issues to higher support levels when needed
Ensure high customer satisfaction through clear communication
Qualification
Required
High School Diploma / Any Technical Diploma
6Months –1.5 years' experience in voice/on-call support
Excellent verbal communication skills
Clear and confident phone etiquette
Basic understanding of computers, OS, and troubleshooting
Good listening and problem-solving abilities
Willingness to work in shifts/on-call environment
Preferred
Candidates with strong communication skills preferred
Company
Noblesoft Technologies
Noblesoft Technologies Inc, an Inc 500 company, is a custom software solutions provider with market presence in USA, Mexico, India and UK.
51-200 employees
H1B Sponsorship
Noblesoft Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (12)
2023 (53)
2022 (3)
Funding
Current Stage
Growth StageLeadership Team
Venkat Yerubandi
CEO
Company data provided by crunchbase