Bob's Discount Furniture · 5 hours ago
Quality Assurance Manager – Continuous Improvement (Hybrid - Manchester, CT OR Taftville, CT)
Manchester, CT
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $120K/yr
5+ years expBob's Discount Furniture is a growing company that values quality excellence and operational efficiency. The Quality Assurance Manager – Continuous Improvement drives quality initiatives, enhances product quality, and collaborates across teams to streamline processes and improve supplier performance.
FurnitureHome Decor
Responsibilities
Develop and maintain quality standards, policies, and procedures to meet internal and regulatory requirements
Oversee inspection and testing processes for raw materials, components, and finished goods
Partner with product development, sourcing, and vendors to ensure quality standards are met
Lead Lean, Six Sigma, and Kaizen initiatives to reduce defects and improve efficiency
Analyze quality data, establish KPIs, and implement corrective actions
Facilitate cross-functional workshops to eliminate waste and optimize workflows
Conduct internal and external quality audits
Investigate customer complaints and quality issues, identifying root causes and preventive solutions
Partner with sourcing, logistics, compliance, merchandising, and suppliers to align quality objectives
Lead Quarterly Quality Reviews with vendors and provide performance feedback
Prepare and present quality performance reports, improvement initiatives, and cost-savings outcomes
Identify and implement QA technology solutions to improve efficiency and data accuracy
Partner with IT and product teams to support automated testing, monitoring, and analytics tools
Qualification
Required
Bachelor's degree in quality assurance, Engineering, or related field
5+ years of experience in Quality Assurance, including 2+ years in a leadership or managerial role
Demonstrated experience leading continuous improvement initiatives
Working knowledge of regulatory standards and quality systems (e.g., ISO 9001)
Quality Assurance leadership and quality management systems
Continuous improvement methodologies (Lean, Six Sigma, Kaizen)
Process optimization and defect reduction
Root cause analysis and corrective/preventive action (CAPA)
Supplier quality management and vendor collaboration
Quality audits and compliance oversight
Data analysis, KPI development, and performance reporting
Cross-functional partnership and stakeholder engagement
Preferred
Six Sigma certification
Change leadership and influence without authority
Strong written and verbal communication skills
Technology and systems implementation to support QA processes
Ability to lead workshops, kaizen events, and quality reviews
Strategic mindset with hands-on execution capability
Benefits
Competitive medical, dental, and vision insurance
Generous PTO, including holidays and your birthday
401(k) with company match
Tuition reimbursement and professional development opportunities
Employee discount starting Day 1
Company
Bob's Discount Furniture
Bob's Discount Furniture is a privately owned chain of furniture stores in the United States.
5001-10000 employees
H1B Sponsorship
Bob's Discount Furniture has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (5)
2023 (1)
2022 (6)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2013-12-30Acquired
Leadership Team
Bill Barton
President and CEO
Austin Fredenrich
Talent Acquisition Partner
Recent News
Digital Commerce 360
2026-01-14
Retail Insight Network
2026-01-13
Company data provided by crunchbase