NMI · 9 hours ago
Partner Enablement Manager
United States
Full-time
Onsite
Mid Level
$80K/yr - $100K/yr
4+ years expNMI is a company that empowers partners with innovative solutions in modern payments. The Partner Enablement Manager will lead partner-facing training programs, collaborate with various teams to create scalable curriculum, and drive adoption of the platform among partners.
Financial Services
No H1B
Responsibilities
Build and maintain a catalog of partner training webinars and virtual sessions that cover our core platform, value added services and best practices. Partner with Channel Marketing and our Partner Launch Team (PLM, Implementation) to create curriculum and tracks for newly launched partners that accelerate ramp and drive stickiness
Deliver engaging, demo focused training for ISVs, ISOs and other partner types. Drive full-platform, multi-product enablement sessions and hands-on workshops that deepen implementation readiness and use case expertise
Present at partner and industry events, including education tracks and booth conversations. Work with our program, marketing and sales teams on execution of partner programs, events and sales plays, including building playbooks and collateral that help partners sell effectively
Support strategic partner programs that may occasionally require evening or weekend sessions
Deliver tailored enablement sessions for high value partners based on requests from Channel Account Managers and Business Development. Ensure sessions are aligned to partner goals, readiness needs and next steps
Document training sessions and share clear follow up actions and insights with internal stakeholders. Provide crisp summaries and recommendations that improve future partner interactions
Collaborate with Sales, Marketing, Product and Support to align training with go to market and revenue priorities. Align with Product leaders on new product introductions and critical updates so partner readiness is built into launch plans
Gather feedback and basic engagement metrics to understand impact and improve programs. Report out on a regular cadence to key stakeholders with a strong analytical approach and crisp communication
Stay current on product updates and roadmap items to keep partner training accurate and relevant
This is not intended to be an exhaustive list of duties or responsibilities. At times, other duties may be assigned as needed
Qualification
Required
4+ years of experience in partner enablement, channel sales, sales enablement, customer education, customer training or a similar role
Proven experience designing and delivering training for external audiences, including live sessions, virtual webinars and self-guided courses
Strong facilitation and communication skills with the ability to engage a wide range of audiences, including senior leadership, through live sessions and workshops
Ability to translate technical or complex concepts into clear, practical guidance for partners
Experience working cross-functionally with Sales, Marketing, Product, Implementation and Support to develop and execute plans in a fast-growth environment
Demonstrated program and project management skills, including prioritization, timelines and clear progress reporting while balancing multiple priorities
Comfort using data to measure outcomes, tell a clear story and recommend improvements
A lifelong learner and self-starter with the desire to grow in a fast-paced SaaS environment
Preferred
Experience in B2B payments, fintech or SaaS
Experience in a direct sales role in a B2B environment
Experience building partner onboarding tracks, delivery readiness programs or partner certification frameworks
Background in instructional design or adult learning principles
Experience representing a company at industry or partner events
Familiarity with tools such as an LMS, enablement content platforms and webinar tools
Company
NMI
NMI is a global leader in embedded payments, powering more than $200 billion in payment volumes every year.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kyle Pexton
CFO
Scott Hart, CFA
Chief Financial Officer
Company data provided by crunchbase