Manhattan Associates · 19 hours ago
Principal Consultant - Carrier Management
Manhattan Associates is a leading provider of supply chain commerce technology that connects people to consumer choices. They are seeking a Principal Consultant to support their Carrier Management team, focusing on customer support, quality assurance, product design, training, project coordination, and customer engagement.
Responsibilities
Help customers solve problems, use our solutions effectively, and get timely answers
Test new features, document issues, and collaborate with development to improve reliability
Gather insights, contribute ideas, and help refine both our solutions and our internal processes to continually improve how we operate and deliver value
Lead customer implementations, train end users, and support go-lives to ensure new customers are fully equipped to use our solutions
Manage schedules, planning, and communication among internal and external stakeholders
Build and maintain relationships with customer operations and management, and with third-party partners
Develop a deep understanding of our solutions, industry trends, and customer practices to guide product and business decisions
Qualification
Required
Have a bachelor's degree and 5+ years' experience in TL transportation or a closely related field
Have 5+ years' experience developing, implementing, and/or supporting software applications
Are highly motivated, well organized, resourceful, and adaptable, with the ability to work independently and manage multiple priorities
Possess strong written and verbal communication skills and are comfortable collaborating with diverse partners
Are detail-oriented, fundamentally curious, and eager to learn quickly
Are comfortable with up to 50% travel
Four-year bachelor's or foreign equivalent degree in computer science, engineering, business or a related field
5 years of experience in related technical field
4 years of experience working in a client or customer-facing role within a supply chain or software organization
Up to 50% travel required
Benefits
A collaborative team environment where ideas and contributions make a meaningful impact.
Variety – every day brings new challenges and opportunities to grow.
Exposure to the full software lifecycle and real-world customer impact.
Flexibility, independence, and trust – our team is highly interdependent and deeply committed to shared success.
Growth opportunities within a team that values initiative, curiosity, and collaboration.
Company
Manhattan Associates
Manhattan Associates is a producer of supply chain omni-channel products.
H1B Sponsorship
Manhattan Associates has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (92)
2023 (118)
2022 (133)
2021 (140)
2020 (104)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-04-23IPO
Recent News
2026-01-13
2026-01-13
2026-01-11
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